

The Cloud
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi


VIE
Vienna’s locals are hardly fond of overstatement, but even they would call this location ‘spectacular’, with the Vienna State Opera, Naschmarkt, St. Stephen’s Cathedral and much more all in the immediate vicinity.
THE CLOUD ONE VIENNA-STAATSOPER
Elisabethstraße 5
1010 Vienna
+43 1 5850505
Very good
Overall rating from 8,094 ratings
Friendliness 9.1 of 10
Cleanliness 9.1 of 10
Reception 8.9 of 10
Lounge & Bar 8.8 of 10
Location 9.8 of 10
Room 8.3 of 10
Bathroom 8.4 of 10
Free WiFi 9.3 of 10
Value for money 8.4 of 10
Breakfast service 8.2 of 10
We reserved two rooms in Vienna. The location and cleanliness was great. However the low score was for needless delays with our check in, system not working, confusion with two rooms, lack Of warmth and friendless, no offering if any intimation about or stay like room or hotel amenities, we had to literally pry it out. Then we witnessed other guests being checked in with enthusiasm and helpfulness and getting water bottle options and other helpful information about Vienna let alone the hotel. Wow! We were florted at the dismissiveness we received. Dud we do something wrong? Maybe reserving tow rooms was too much?? Also found belongings of previous guest in our room we returned it to front desk.
Great location and very clean hotel
The hotel location is great. We are disappointed with the service. We reserved a room with a cancellable and changeable rate in March (6 months ago.) When we checked in, the receptionist assigned us a room in the "S" level. It is like in the basement of the hotel. I asked if we could get a room on a higher level. The receptionist said we had to pay more. When asked how much more, he did not tell us. The room was small also. We felt unwelcome and disappointed during our stay.
Easy to use and basic services.
It was overall really great. The location is great and the room is beautiful. The Bed is very very comfortable and everything is clean. Only downsides are the view from the room which are right in front of another hotel or apartment building so people can look into your room easily and the bathroom door can’t be locked or kept open properly. Overall very nice stay. Probably not worth the price tho, it was very very expensive
Very comfy bed, quiet room and a normal hairdryer. Great hotel bar as well, staff is great and negronis even better.
Generally excellent. Room was pretty cramped with very little room to move around but perfectly fine for just myself for one night, especially given the price point and location. In-room facilities were fine, bed very comfortable, noise insulation from street outside was very good (I had requested a room with city view), noise insulation from door to corridor not so good, so some disturbance from people talking in the corridor - in common with almost every hotel I have ever stayed at! Breakfast was great, loved the breakfast seating area.
No complaints at all. Room was comfortable and offered all the necessary facilities. Very clean. Staff both efficient and friendly. The hotel's location is super convenient and offers extremely good value. This was our second visit and we wouldn't hesitate to stay in future.
Very pleasant place. Location top, staff friendly and helpful.
a coffe port is missing in the room
Great hotel right on the ring and short walk to the centre and museum quarter. Room (balcony Room on second floor) was fabulous. Breakfast was nice way to start the day
I had a lovely stay. Very kind and friendly reception team (thanks Mario!), breakfast/bar team, cleaning team... Comfortable bed, extremely quiet room, very nice shower (though it would be nice to have more hanging options for bathroom towels (hooks?)). Very good breakfast. Fantastic location. All in all: happy! Thank you!
No problems
Good location and clean rooms, but some important drawbacks. The hotel is modern, clean, and in an excellent location near the city center and the State Opera. However, my room faced a dark inner courtyard, so it felt dim throughout the day. There was also no mobile signal in the room, making it impossible to use my own internet connection, while the hotel Wi‑Fi was unsecured. Another disappointment was the lack of basic in-room amenities. There was no kettle, and food or drinks from the bar could not be taken to the room. As a result, whenever I wanted a snack or a hot drink, I had to stay in the bar instead of relaxing in my room. Overall, an okay stay, but not a hotel I would be eager to return to.
I would especially like to thank the gentleman at the reception who was working at around 2 p.m. on September 7. He was extremely friendly, welcoming and helpful. We really appreciated his kindness and warm hospitality. He made us feel very welcome, and I am very grateful for his help. Thank you!
Everything was amazing, only issue was the door handle of my room to get it, very weird to open it and the room blinders, couldn’t close them all the way so I always had some lights in at night! For the rest one of the most beautiful hotel I’ve ever been! We’ll be back in one of your hotel around the world!
Great location, ideal interior design, clean, all new , excellent bedding! It was wonderful experience!
Loved the location, our room had a balcony and we were able to eat alfresco, it was so hot in Vienna, lovely to get back to our room and sit outside with a cold drink
A very good experience at your hotel. I was going to give you 10 but i gave 9 just because the cleaning service of the room need to improve.
Great inner city location, spacious and comfortable rooms, nice hotel bar and very friendly staff- our favourit hotel for a Vienna city trip
Top Service, top Lage
The new interior design is very cold, and there is no reference to Vienna left, which is a pity. Especially the reception area and the bar area were much nicer before. Breakfast is more than overpriced at 25 euros: canned fruits, no Oesterreichischer Schinken, no Oesterreichischer Kren, no Oesterreichischer Kaese, two sorts of post-mix juice, long queues at one (!) coffee machine. Staff does not care about leftovers at tables or on the floor ( I am talking Monday morning, not a Saturday or Sunday) I witnessed how a woman was charged the full 25 euros two minutes before official breakfast time was over, and how she was told that everything would be gone in two minutes, so she better grabs what she can. Wow. Also - I saw several guests who wanted a coffee to go and where told to go to Aida. Hmmm...
Great location and overall pleasant stay.
Great location. Comfortable beds and pillows. Lovely decor. Helpful friendly staff.
really enjoyed our stay, and loved the modern/ historic mix..cool music and relaxed vibe. Return for sure..! (ps bathroom drains need some attention I'd say..) 10/10
The hotel lobby and dining areas were beautiful and gracious. Breakfast with the room charge was very good with nice and varied options. Room sizes were small, though. Quiet for sleeping, and clean. Lobby receptionists were great.
The room was clean, cool and the bed was comfy, the bathroom was very good but there was no towel drier. The bar and lobby area was lovely however when the bar was busy it took too long for additional staff to support and the service level dropped and the staff were visibly struggling to do their jobs (as a point of clarity it was raining very heavy one evening and it would seem that lots of guests decided to stay in for drinks maybe longer than they would have, normally). Unfortunately we were misinformed that the room had USB ports and we never brought our plugs - this caused us to have to purchase adapters which was inconvenient. Overall it is a nice hotel in a fantastic location and these few niggles did not spoil our stay.
The staff was very helpful and friendly and the most important very responsive to my requests..!
The most positive aspect was the staff, who were always very helpful. I had a medication that needed to be kept refrigerated, and they were always attentive and responsive whenever I went to reception to ask for it. The check-in and check-out processes were also very efficient. One area that could perhaps be improved is the maintenance, as it is clear that the hotel is a little dated. For example, some of the furniture, such as the wardrobe, is not always of the highest quality. The material of the bathroom sink was also slightly stained, although this seemed to be due to the type of material itself. Overall, however, the room was Clean
The place is great. The rooms are clean, big and very comfortable. The hotel is placed in a perfect location
This is one of the classiest of all Motel/Cloud Ones. The lounge is just a great area to enjoy a drink. A short block from the opera house. Value for your money is fabulous. Treat yourselves to a stay.
I loved this hotel, it had an upscale feel at an affordable price. It's located 2 blocks away from the subway and tour meeting point on the corner of the opera house. Nice restaurant on site and many more nearby. I appreciate the minimalistic design and the eco-friendly use of resources without sacrificing confort. The shower temperature and pressure setting is comfortable, and the toiletries are high quality products. Thank you.
Unpleasant hasty music in the common areas. Stark rooms without fridge. The absence if a fridge alone is a reason for me never to come back. The hotel is surprisingly difficult to find when arriving by car. The name is not readable and the house number - we found it the next day - is high above. Put a house number next to the door is my recommendation.
A lovely hotel , nice atmosphere, very clean , nicely renovated , in a great position for walking to lots of sights , concerts, restaurants , trans and the underground . Nice lobby area with lots of places to sit , also a nice bar area . Single room was a good space .
I did not visit your hotel. Hence the feedback is for the spoofer. Someone is deliberately deceiving people by technically falsifying my email identity/address. Can you apprehend that Impersonator/Spoofer?
Everyone was very helpful and kind.
It would be great,if you will add cotton buds and teethpaste at bathroom.
All in all very good, i come here every time i come to Vienna. Cleanliness of the room was not perfect (dust on furniture tops that are higher up) and no light curtain under the heavy one, which somewhat steals privacy, when in the room and want daylight. The no curtain issue bothered me. Staff, as usual a 12 out of 10, especially Claudia at the front desk. She’s a star! Ps. Breakfast at 25€… that’s a lot, since it’s a breakfast, with coffee coming from a machine, and no “special” options. For totally me a no-no.
Great location. Room was "compact" with nowhere to put things. One shelf would be nice. Although there wouldn't be any room, a refrigerator would be nice. You can't charge bar purchases to your room, pity. Overall, besides the room, staff and facilities were great.
Top hotel centraly located,really perfect all the single situation Reception very organized,partycularly Mr.Mario & Mrs Claudia I,my wife and my son very hippy to stay in the hotel and i hope to riserve in the future an other hotel of yr hotel group
A nice and clean hotel close to Vienna’s main attractions. Everything is within walking distance. There is also a BILLA Corso supermarket and a number of restaurants in the immediate vicinity. The room was clean and cozy, and the breakfast was excellent, with a good selection of options. Overall, we were very satisfied with our stay.
Very nice, clean, perfectly placed and with friendly staff. Would be even better with a little fridge and wardrobe in the room.
The only complaint we had that the rooms were little bit to small, we would also appreciate the shower with closed door instead of partially covered glass. The kettle with few bags of tea/coffee would be also appreciated so we will not go to the bar after the long day out. Generally design of your hotel focuses on guests staying overnight and doing stuff outside all day, we stayed four days and we sincerely think that for guests staying several days you should provide little more space, at least comfortable chair in every room (my sister has only round stool) and bigger racks with more hangers (there was no space to dry slightly wet clothing). Overall we appreciate helpful staff and nice common area on the main floor of the hotel.
Clean, modern and very close top the city center
Hairdryer did not work in room, it would have been nice to have a kettle and cups.
Very happy. Good value and great experience.
Hotel bed comfortable, slight smell in room, no facility to mske coffee/ tea, no telephone in room no water provided for t room.
After having stayed at multiple Motel One hotels, I was a bit underwhelmed. The bar area looked less inviting than other locations. Also, the room felt very simple. In addition, I felt the charge for breakfast was high.
Very Nice! Renovated with new modern fixtures! Nice modern bathroom and room. The rooms are small so be prepared! Book the largest room if possible!! You won't be happy with the smallest room. Everything else is great. Lobby are is new and modern with nice Cafe/bar. Very close to Old town and easy to get to everything. Metro steps away from hotel. I would recommend if you are okay with a smaller room. My husband and I travel abroad frequently so we if I like a place its says alot 😉
So fresh and so clean and a very good location.


















Plié, arabesque and etude – welcome to the glamorous world of ballet and opera! Our cosy The Cloud One Hotel Vienna-Staatsoper is housed in a listed building where natural stone floors, oak parquet and stucco work exude old-world charm.
The hotel, not far from the Vienna State Opera – also known as The Cloud One Vienna-Staatsoper – offers you a unique hotel experience in the centre of Vienna. Thanks to its sensational central location right next to the Vienna State Opera, you’ll find yourself in the heart of the Austrian capital’s historical and cultural centre.
The location is the absolute heart of the hotel:
Elisabethstraße 5, 1010 Vienna
From here, you can reach the city’s best sights within a few minutes’ walk:
The Karlsplatz underground station is only about 100 metres away, guaranteeing you both a short walk to many of Vienna’s sights and excellent connections to the city’s entire transport network. The station is therefore not only conveniently located right on the doorstep, but also takes you to the city’s most beautiful spots, such as Schönbrunn Palace, the Prater or the MuseumsQuartier.
This design hotel in Vienna combines style with comfort. The rooms are modern, high-quality and yet functional – perfect for your city break or your next business trip.
Here’s what you can look forward to in particular:
The cosy outdoor lounge also exudes style and class, inviting you to enjoy breakfast or a coffee outdoors. This way, you can start your day in a relaxed manner – or simply have breakfast indoors if the weather is bad.
Why this design hotel in Vienna is perfect for you
So if you’re looking for a hotel that combines design, comfort and a prime location, the Lifestyle Hotel Wien-Staatsoper is the ideal choice for your next stay in the Austrian capital.
You’ll be staying right in the heart of the historic centre, just a few minutes’ walk from Vienna’s most famous sights, and the hotel offers a superb base for business meetings in the city.
Whether it’s a weekend break, a cultural trip or a business trip – our design hotel in Vienna offers you a superb combination of location, style and experience.