VIE
The Cloud One Viena-Staatsoper
Apresentamos...
Os vienenses não gostam de exagerar, mas mesmo eles considerariam esta localização «sensacional»: a Ópera Estatal de Viena, o Naschmarkt, a Catedral de Santo Estêvão e muito mais estão nas imediações.
THE CLOUD ONE VIENA-STAATSOPER
Elisabethstraße 5
1010 Viena
+43 1 5850505
Como é que os hóspedes avaliam o The Cloud One Viena-Staatsoper?
Muito bom
Classificação geral de 8.179 avaliações
Simpatia 9.1 de 10
Limpeza 9.1 de 10
Receção 8.9 de 10
Lounge e bar 8.9 de 10
Localização 9.8 de 10
Quarto 8.3 de 10
Casa de banho 8.4 de 10
WiFi gratuito 9.3 de 10
Relação qualidade/preço 8.4 de 10
Serviço de pequeno-almoço 8.2 de 10
Very Nice! Renovated with new modern fixtures! Nice modern bathroom and room. The rooms are small so be prepared! Book the largest room if possible!! You won't be happy with the smallest room. Everything else is great. Lobby are is new and modern with nice Cafe/bar. Very close to Old town and easy to get to everything. Metro steps away from hotel. I would recommend if you are okay with a smaller room. My husband and I travel abroad frequently so we if I like a place its says alot 😉
So fresh and so clean and a very good location.
The hotel was perfect except for missing room facilities like slippers , coffee machine and water
The staff at the hotel was excellent, but the maintenance people tried to convince me that my room with a broken air conditioning system (515) was working just fine. The hotel management gave me an upgrade (571), and my new room had air conditioning that worked perfectly. When it's 40°C outside, you cannot try to pass off rooms with broken air conditioning to guests; you have to take those rooms out of inventory. It should not be up to a guest complaining for you to react. This is unacceptable.
I loved my stay! The only thing that bothered me was that there wasn’t a fridge in the room. A special thanks to the receptionist, Rayan, who made my stay much more comfortable.
The rooms are very comfortable, but would be even better if they had a coffee corner. The breakfast is excellent and the staff are super friendly and professional. We didn't like the remodelled bar, the G&T menu you had before seemed to have disappeared... the digital menu is not the most user friendly, either. The decor and the atmosphere was much better before.
A lovely stay in an excellent location! We walked everywhere! The rooms are clean and are very modern and . An extra suitcase stand would be appreciated and somehow a bit of extra counter/storage space in bathroom. Overall, would highly recommend and would stay again. The bar staff were welcoming and friendly!
Comfortable and lovely hotel receptionists. Would benefit from mini fridge in the rooms.
Nice hotel in a great location, close to the Opera and the main shopping street. Rayan, the receptionist, was helpful and made the check-in process smooth and easy. An early check-in was kindly offered, which was greatly appreciated. Overall, it was a very pleasant stay, and this hotel can definitely be recommended.
The room floor was not so clean (I could see on the socks becoming dirty) I asked for late check-out on a Sunday as be-one member and initially I was asked to pay (it's already the 3rd time that happens in a Motel One) I had the check-out at 2 pm, but the cleaning came already at 1:45
Beautiful hotel! So comfortable and the most perfect location
We stayed sortly with my parents on our way back home, for a quick visit of the city. The rooms we booked are kind of small but due to the clever decoration felt specious even for someone like me that has suffered from panic attacks. The location is PERFECT everything important is like 2 to 10-15 minutes walk, so we could get the most out of our short visit to the city. The staff is really kind and helfull and I am really appreciative of the management, too! My balcony door had a unexpected malfuction that was impossible to be fixed before we checked out (we literally stayed one day), but the moment the manager was aware of the problem, contacted me immediately on our way to the airport and until we landed I had already receive a fair refund! Definately best value for money! I don't know if I'll visit Vienna, but if I do, staying in The Cloud One again is a motive to do so.
Everything was perfect. I just did not like the first day , when I got out of the lift, there was a cleaning lady who insisted to bring my luggage until my room (not necessary, I come every year in your hotel and I knew the way) and she waited for a tip. I am sure you don't know about this but I just wanted to let you know because, in my opinion, it was a little bit rude. But it's just a detail! I am always very pleased of your hotel and will come back next year. Something else : I work in Venezia in an agency and we have around 60 apartments for turists. When the customers write us that they will arrive early in the morning, our ladies who clean begin to prepare these apartments. And there are not all in the same place but in all the city. So not easy ,but just to satisfy our customers , always very pleased , after a journey,to get in the apartment already cleaned. For you, it would be easier : all rooms in the same building! But unfortunately, even if your customers arrive early in the morning ( it's my case), check in is at 3pm. You do not change the orde of cleaning .
Loved the ac 🤣
Staff was warm, welcoming and responsive. Great value. Excellent location. Single room was just right for one, loved the door to fresh air, black-out curtains, and modern feel. Although I saw reviews about a lack of items in the room, I had a suitcase rack, chair and desk, cup, and safe. My two problems were quickly taken care of. The air-conditioning was not working in my room and they quickly moved me to another room. The floors were not cleaned until I asked for cleaning. I was there quite a few days and it may not be typically done, but housekeeping should have noticed. Third time at Motel One and will return.
Ótimo hotel, localização perfeita e atendimento impecável.
Very nice hotel, little expensive the breakfast and the bar prices. Also the barmen werent friendly at all. Excellent location, great receiption staff
Perfect location for anyone wishing to visit Vienna. Very close to a taxi rank. Very warm welcome and helpful staff. Rooms are adequate, though a small wardrobe would be useful.
Overall, the impression is positive. More specifically: the location is excellent, the staff is very pleasant, and although the room is small, it is cozy. The bed is very comfortable, and the air conditioning in the summer is a lifesaver. On the downside: I was surprised by the lack of a telephone, and the Wi-Fi was very unstable and slow. I would also like to have a kettle in the room.
Wonderful staff! Perfect location. A very good breakfast. My only issue was that our bathroom was very small.
Excellent location, decent service, receptionist needs training.
Firstly: personell was really really kind (and Italian speaking, too). However the rooms (we had the basic ones) where really small, one was freezing (we tried changing the temperature to no avail), the other one better but in the morning there was a cockroach (quite disgusting). Also being at the mezzanine level was a little underwhelming. In general I think you can get better money for value in Vienna. Perhaps higher level rooms are worth the extra expense
We enjoyed our stay once again in Cloud One Wien-Staatsoper. Friendly service, excellent rooms, good value in a great location
GREAT location. Small rooms minimally equipped. Avoid the lowest priced rooms. Reception was a training ground for interns.
Excellent experience overall. Value for money was wonderful, the location is Excellent and the hotel is beautiful. The bedroom as neat, small but overall very comfortable.
Wonderful stay. It was great that the World Cup games were screening in common spaces so guests could watch together.
Check-in was quick and friendly, room was quiet looking towards the inner courtyard. Kudos for figuring out a way to not make the room doors slam as loudly as in other hotels. The only weird thing was that the toilet brush was stuck in the bowl, hidden under the closed lid. Looks like somebody was interrupted mid cleaning ;)
I asked for a vaccum for broken glass at 11 pm and they said housekeeping was gone. I said it is not safe for broken glass to be on the floor and then someone came. Would have been nice to not have to convince them to come
I am writing to express my deep disappointment regarding the lack of response to my urgent inquiry. Recently, my grandmother passed away, which has been a very difficult time for my family. Due to her passing, I had to cut my stay short and check out of the hotel three nights before my scheduled departure. Following this loss, I submitted a formal request through your website's inquiry system to check if I could receive a refund for those remaining nights. Unfortunately, I have yet to receive any response or update from your team. I would appreciate it if someone could review my request and get back to me as soon as possible
Great staff, excellent room, chill vibe.
10 is perfect to me, but indicates you can't improve. I think The Cloud is a pretty special place, rooms are really comfortable, the staff are helpful, have a positive, really helpful attitude. My experience of the staff team were that they were outstanding. I'd have liked a chair in my room
We loved our stay last week!! Especially the Air Conditioning (we were there during a heat wave). The front desk staff was very helpful in every way, including booking a reliable cab for our very early morning departure to the airport.
We found the allocated room, (Room 018), floor size, wardrobe/storage facilities, decoration and basement location inadequate and disappointing for 2 persons sharing. We made our feelings clear at the front desk shortly after arrival, but they were unhelpful and uninterested. Given the allocated rate and time of reservation, (February 2026), added further to this disappointment. We have used the MotelOne group of hotels many times previously in other European cities and have stayed at this same hotel previously under the MotelOne group and were aware of the standards expected. We are aware of the recently completed refurbishments to the entrance and communal guest areas of your hotel which unfortunately do not seem to have not been extended to Room 018. I feel given our experience, we cannot consider using the CloudOne group in future. Hopefully our scoring feedback reflects our disappointment.
Ideal location for Central Vienna.
Ok but would have liked tea and coffee in room. As I have stayed many times this should be on my record so that I am welcomed back. No loyalty/upgrade system. Wasn't offered water on arrival.
The location is excellent. The room was clean and personel were friendly.
The only disappointment was the room. Considering the price we paid, we did not expect to be assigned a ground-floor room overlooking the air conditioning units. The room felt quite damp and there was a noticeable musty smell. Compared to another Motel One we stayed at in Manchester, the breakfast selection was less varied, although the quality was still good
New refreshed rooms Clean friendly staff Easy check in/check out very good! Location - the best!
I would have given a 7 on 10, but they switch off their AC every five minutes, so my sleep was not so great, but otherwise it is excellent. Normally finish it up before only.
Very comfortable stay.
I stayed there for 4 days with my cousin. we really enjoyed this experience and we even met Mario, an italian receptionist. He was so nice and we talked a lot, he even helped us to find the perfect restaurants. The hotel was magnificent, quiet and its architecture was wonderful. I really recommend this place, they really think about everything
This review focuses on the extreme rudeness and unprofessionalism of two Motel One Vienna Staatsoper employees, one a front desk clerk and one a manager as well as praise and complaints about the hotel. Hotel Manager: Jakob Front desk clerk: Valertin My second night was on a second reservation since I added five nights to my first. I was assured on check-in that I could keep the same room and would not be forced to switch for day two through six. On initial check-in, the clerk wrote a note saying this person can stay in the same room for his colleagues. The next day, when trying to check in for the next five nights, the front desk clerk Valertin said I had to change rooms. When I said I was assured that I would not have to disrupt my trip and can keep the same room, he insisted that I had to move to a new room. I asked for the manager. Jakob (The manager) had already been rude to me the day before as had Valertin. Jakob insisted I had to move and disregarded all of the assurances I was given the day before. He was also incredibly rude. When I tried to talk to a colleague (happens to be my daughter, who’s an MD) in asking for a late check-in so we could go out for lunch, he interrupted me and told me to stop talking to the colleague (My daughter). You don’t tell someone they can’t talk to their daughter. Jakob is a piece of work and is extremely rude and abrasive. I paid for two rooms, each roughly €150-200 a night and that’s the way I was treated. This hotel has some incredibly tiny rooms, I’ve stayed at Motel ones for well over 300 nights in the last 10 years and I’ve never seen rooms that are as small as in this hotel, some so small that they can’t even fit a chair in the room, And I’m talking several rooms like that minimal. One room had a metal wall directly out the window with zero visibility. It felt like a tomb. The manager told me that’s protected historically which makes no sense. Extremely rude people mentioned above affected my enjoyment of my trip, the other front desk, clerks that I dealt with seemed friendly and professional. Air-conditioning seemed adequate.
The hotel was very clean and the air con worked well during the heatwave. One day there was water available at reception, but the next day there was not. I would have liked the option to grab a coffee before heading out but this wasn’t an option or maybe wasn’t communicated. The single rooms were small but comfortable - only three hangers and no other storage so may be an issue for guests staying longer than 3-4 nights.
Amazing location. Rooms could be more equipped with bath accessories like hair conditioner and small bath supplies like hair cup and Cotton buds. Breakfast is super good.
A lovely hotel with friendly staff in a great location. The new design of the rooms takes a bit of getting used to (especially the headboard on the beds, I did prefer the old design and found it had more storage space next to the beds) For this class of hotel and with the rebranding I would recommend putting a kettle with tea and coffee in all rooms ( this was missing in our balcony room)
Room is too plain. Lighting is poor and there should be at one drinking class. In a small room there was no chair of any kind. Chair is a basic furniture in the room. I like the location of the hotel.
Always happy to return to my favorite place!
Beautiful lobby. Great location. Very nice breakfast. Very welcoming, friendly and helpful staff. Great bar selection.
Perfect location. Great service, very nice staff! Just one concern- No coffee machine in the room. But! Great coffee downstairs. Thank you! I hope to stay in this hotel again in the future.
A única crítica que fazemos é que não havia Frigobar no quarto, o que nos obrigava a termos que nos deslocar à recepção para dispor de uma simples garrafa de água e igualmente menos agradável revelou-se o facto de não haver forma de fazer um café ou um chá no quarto.
Como é o ambiente no The Cloud One Viena-Staatsoper?
Como é o ambiente no The Cloud One Viena-Staatsoper?
O que te espera
- Check-in RápidoPara beOne Members: faz o check-in com antecedência e poupa tempo
- Quarto num edifício antigo históricoDorme dentro de muralhas históricas
- Wi-Fi gratuitoEm todo o hotel
- Buffet saudável de pequeno-almoçoCom muitos produtos biológicos e café de comércio justo
- Bebidas e snacksDescobre a nossa vasta seleção no One Lounge
- Chegada e partidaCheck-in a partir das 15:00/check-out até às 12:00
- Receção24 horas por dia, 7 dias por semana
- Animais de estimação bem-vindosContacta diretamente o hotel sobre a tua estadia
- Almofadas e edredões antialérgicosDorme confortavelmente em roupa de cama de qualidade
- PEQUENO-ALMOÇO
Seg. a sex.: das 6:00 às 10:00
Sáb., dom., feriados: das 7:00 às 11:00 - RECEÇÃO
24 horas por dia à tua disposição
- CHECK-IN/CHECK-OUT
A partir das 15:00 no dia da chegada
Até às 12:00 no dia da partida - VIAJAR COM CRIANÇAS
Para mais informações, consulte as nossas perguntas frequentes.
Se tiveres mais questões, contacta-nos aqui. - TAXA DE PERNOITA
A cidade de Viena cobra uma taxa local de 3,2% sobre o preço da estadia. A partir de 01.07.2026, a taxa local aumentará para 5%.
- CHECK-IN ONLINE E CHAVE MÓVEL
Por seres beOne Member, tens a possibilidade de fazer check-in online antecipadamente, de forma cómoda e flexível, para poupares tempo. Além disso, em determinados Motel One Hotels, podes abrir a porta do teu quarto com uma Chave Móvel no teu smartphone. Podes encontrar mais informações aqui.
- CHEGADA E ESTACIONAMENTO
Podes planear o teu percurso de automóvel aqui.
O hotel não dispõe de estacionamento próprio.
Por favor, note que o hotel não dispõe de instalações para guardar ou carregar bicicletas e bicicletas elétricas.Recomendamos o estacionamento público subterrâneo: Kärntnerstraße Tiefgarage:
Para adquirir um bilhete de estacionamento com desconto (22 EUR/24 horas), dirija-se diretamente ao hotel à chegada.
- TRANSPORTES PÚBLICOS
Pode chegar ao hotel através da paragem Karlsplatz.
Encontre mais informações sobre a sua ligação aqui.
- Sala de reuniões Opera:
- Capacidade: 12 pessoas
- Equipamento: TV, mala de apresentador, flipchart, Clickshare
- Preço: 490 € por dia inteiro, 290 € por meio dia
- Várias opções de lanches disponíveis para reserva adicional
- Sala de reuniões Palais:
- Capacidade: 20 pessoas
- Equipamento: TV, mala de moderador, flipchart, Clickshare
- Preço: 690 € o dia inteiro, 490 € meio dia
- Várias opções de lanches disponíveis para reserva adicional
- Contacto:
- Telefone: +43 1 5850505
- E-mail: meetingrooms.wien-staatsoper@the-cloud-one.com
Que tipos de quartos existem no The Cloud One Viena-Staatsoper?
The Cloud
Compacto e confortável: O nosso quarto standard.
- Tamanho do quarto: 16 m²
- Cama queen size ou king size com colchão de molas ensacadas (160 – 180 cm)
- Casa de banho em granito com chuveiro de efeito chuva
- TV de ecrã plano de 40''
- Wi-Fi gratuito
The Cloud com vista
Compacto e confortável: O nosso quarto standard e uma vista especial sobre a cidade.
- Tamanho do quarto: 16 m²
- Cama queen size ou king size com colchão de molas ensacadas (160 – 180 cm)
- Com vista
- Casa de banho em granito com chuveiro de efeito chuva
- TV de ecrã plano de 40''
- Wi-Fi gratuito
The Cloud com varanda
Compacto e confortável: O nosso quarto standard. Inclui ar fresco extra na varanda privada.
- Varanda
- Tamanho do quarto: 16 m²
- Cama queen size ou king size com colchão de molas ensacadas (160 – 180 cm)
- Casa de banho em granito com chuveiro de efeito chuva
- TV de ecrã plano de 40''
- Wi-Fi gratuito
The Cloud For One
Compacto e confortável: o nosso quarto standard para viajantes a solo.
- Tamanho do quarto: 14 m²
- Cama de solteiro com colchão de molas ensacadas (120 cm)
- Casa de banho em granito com chuveiro de efeito chuva
- TV de ecrã plano de 40''
- Wi-Fi gratuito
Cosy Cloud
A escolha inteligente: para todos os que gostam de viver confortavelmente. Os quartos situam-se no piso semienterrado.
- Tamanho do quarto: 14 m²
- Cama de solteiro com colchão de molas ensacadas (120 cm)
- Casa de banho em granito com chuveiro de efeito chuva
- TV de ecrã plano de 40''
- Wi-Fi gratuito
Cosy Cloud For One
A escolha inteligente: para os viajantes a solo que gostam de viver confortavelmente. Os quartos situam-se no piso semienterrado.
- Tamanho do quarto: 14 m²
- Cama de solteiro com colchão de molas ensacadas (120 cm)
- Casa de banho em granito com chuveiro de efeito chuva
- TV de ecrã plano de 40''
- Wi-Fi gratuito
Roomy Cloud
Pensa em grande! Aqui há espaço suficiente para uma estadia relaxante.
- Cama king size com colchão de molas ensacadas (180 cm)
- Casa de banho em granito com chuveiro de efeito chuva
- TV de ecrã plano de 40''
- Wi-Fi gratuito
- Tamanho do quarto: 20 m² – 23 m²
Suite
Para todos aqueles que preferem ainda mais espaço para relaxar e não querem prescindir de mais conforto.
- Cama king size com colchão de molas ensacadas (180 cm)
- Casa de banho em granito com chuveiro de efeito chuva
- TV de ecrã plano de 40''
- Wi-Fi gratuito
- Tamanho do quarto: 18 m² – 20 m²
The Cloud accessible
Acessível e livre de barreiras: Acesso fácil e muito conforto para a tua estadia.
- Tamanho do quarto: 16 m²
- Cama queen size ou king size com colchão de molas ensacadas (160 – 180 cm)
- Casa de banho em granito com chuveiro de efeito chuva
- TV de ecrã plano de 40''
- Wi-Fi gratuito
01 / 01
O teu hotel no coração de Viena
Plié, arabesque e etude – bem-vindo ao mundo glamoroso do ballet e da ópera! O nosso acolhedor The Cloud One Hotel Viena-Staatsoper está situado num edifício classificado como património histórico, onde os pavimentos em pedra natural, o parquet de carvalho e os trabalhos em estuque exalam o charme dos edifícios antigos.
O hotel, situado não muito longe da Ópera Estatal de Viena – também conhecido como The Cloud One Viena-Staatsoper – oferece-lhe uma experiência hoteleira única no centro de Viena. Graças à sua localização central sensacional, mesmo junto à Ópera Estatal de Viena, estará no coração do centro histórico e cultural da capital austríaca.
A localização é o verdadeiro coração do hotel:
Elisabethstraße 5, 1010 Viena
A partir daqui, chega a pé, em poucos minutos, aos melhores pontos turísticos da cidade:
- A Ópera Estatal de Viena
- A Catedral de Santo Estêvão
- O Palácio Hofburg
- O Naschmarkt
- A Kärtner Straße
- O Danúbio
A estação de metro Karlsplatz fica a apenas cerca de 100 m de distância, o que te garante não só uma curta caminhada até a muitos pontos turísticos de Viena, mas também uma excelente ligação a toda a rede de transportes de Viena. A estação não só fica convenientemente mesmo à porta, como também te leva aos locais mais bonitos da cidade, como, por exemplo, o Palácio de Schönbrunn, o Prater ou o MuseumsQuartier.
O design moderno combina com o charme vienense no The Cloud One Viena-Staatsoper
Este hotel de design em Viena combina design com conforto. Os quartos apresentam uma decoração moderna, de alta qualidade e, ao mesmo tempo, funcional – ideais para a tua escapadela urbana ou a tua próxima viagem de negócios.
Podes contar especialmente com:
- Camas confortáveis
- Wi-Fi gratuito em todo o hotel
- Televisão de ecrã plano
- Casa de banho moderna com chuveiro de efeito chuva
- Recepção 24 horas
- Lounge e bar elegantes
- Sala de reuniões com equipamento moderno
O acolhedor lounge exterior também tem estilo e classe, convidando-te a tomar o pequeno-almoço ou um café com leite ao ar livre. Assim, podes começar o dia de forma descontraída – ou, em caso de mau tempo, simplesmente tomar o pequeno-almoço no interior.
Por que este hotel de design em Viena é perfeito para si
- Animais de estimação bem-vindos
- Quartos num edifício histórico
- Também dispõe de quartos adaptados a pessoas com mobilidade reduzida
- Localização central no coração de Viena
- Buffet de pequeno-almoço saudável
- Sala de reuniões ampla e luminosa
- Check-in rápido para membros beOne
O teu hotel de design em Viena para uma estadia inesquecível
Portanto, se procura um hotel que combine design, conforto e uma localização privilegiada, o Lifestyle Hotel Wien-Staatsoper é a escolha ideal para a sua próxima estadia na capital da Áustria.
Ficarás alojado no coração do centro histórico, a poucos minutos das atrações turísticas mais famosas de Viena, e o hotel oferece uma excelente localização para reuniões de negócios na cidade.
Quer se trate de uma escapadela de fim de semana, de uma viagem cultural ou de negócios – o nosso hotel de design em Viena oferece-te uma excelente combinação de localização, estilo e experiência.