LIS
The Cloud One Hotels em Lisboa
01 / 01
O que dizem os nossos hóspedes
Excelente
Classificação geral de 114 avaliações
Simpatia 9.6 de 10
Limpeza 9.5 de 10
Receção 9.6 de 10
Lounge e bar 9.3 de 10
Localização 9.2 de 10
Quarto 9.3 de 10
Casa de banho 9.1 de 10
WiFi gratuito 9.6 de 10
Relação qualidade/preço 8.8 de 10
Serviço de pequeno-almoço 8.9 de 10
Pool was not available the first days, no information in advance. No flexibility in serving the breakfast, nothing served before seven.
Loved the hotel itself. The young staff were excellent. The breakfast and the breakfast area was lovely.
Quarto com boas condições e boa limpeza. Bom ar condicionado e boas almofadas. Podiam oferecer água como um complimentary gift. Pequeno almoço muito fraco. Fui às 10:30 e já nem pão havia e tive de pedir à funcionária para me vir atender porque estive bastante tempo à espera e ninguém me foi sentar e perguntar o número do quarto. Quase em agosto, a piscina estava encerrada, sem qualquer aviso prévio
I had an awesome stay at the Cloud One Lisbon. The friendliness and service were beyond expectations. I particularly liked the breakfast, great fresh products, nice warm egg dishes, and amazing pancakes. The lounge with its patio is a pleasant space for someone who wants to relax, work, and have a coffee.
Fabio and his team helped make our stay truly memorable. My son and I were treated so well throughout our stay - we will definitely be back.
Amazing staff!!!! Everybody was so friendly and helpful, congrats to the person who hired them! Cleaning personal, receptionists, barmen, waiters, waitresses, every single one of them was kind!!! The water was a bit all over the place in the bathroom after the shower, but I did not care, because everything was perfect.
I had a really pleasant stay at this hotel and would rate it 8 out of 10. The staff were absolutely wonderful – friendly, helpful, and attentive throughout our stay, which really made a difference. There were a couple of things that could be improved. The air conditioning in our room stopped cooling during the night, which made the room quite warm and affected our sleep. Additionally, the pool area had a slightly unpleasant smell, similar to a drain odor, which wasn’t ideal. Despite these issues, the overall experience was very positive, largely thanks to the excellent service from the staff. I would still recommend this hotel.
Acabámos de ficar pela segunda vez no Hotel Cloud One e a experiência voltou a ser excelente. Quando regressamos a um hotel é porque realmente gostámos da primeira estadia, e desta vez voltou a superar as nossas expectativas. A limpeza é impecável e nota-se o cuidado em todos os detalhes. Os quartos são muito confortáveis e têm tudo o que é preciso para uma estadia tranquila. Outro aspeto que merece destaque é a simpatia de toda a equipa. Desde o check-in ao pequeno-almoço, fomos sempre recebidos com um sorriso e uma enorme disponibilidade para ajudar. O pequeno-almoço é muito bom, com bastante variedade e produtos de qualidade. As áreas comuns são modernas, muito agradáveis e sempre bem cuidadas. A localização também é excelente, permitindo chegar facilmente aos principais pontos de interesse da cidade, o que torna a estadia ainda mais prática. Sem dúvida que continuaremos a voltar sempre que visitarmos a cidade. Recomendamos este hotel sem qualquer hesitação.
Uma estadia muito agradável. O Staff super profissional, sempre simpático e atencioso.
We loved staying at Cloud One. It was a great location and all the facilities were just what we needed.
Excelente Staff! Excelente quarto. Excelente pequeno almoço. Excelente localização. Muito, muito bom, mesmo! Parabéns.
I preferred the view from the room on a previous stay in 3.01 out the front, compared to out the back this time. However very good spacious room in 1.24 . I learned about The Cloud One from previous promotion as I frequently stayed at Motel One Dublin On another Note for your information: there seems to be a software bug when Check-in online, as the interface re reservations in subsequently not updated when just checked in
Great stay at the hotel! Enthusiastic and friendly staff. Varied and hearty breakfast buffet. Comfortable and clean rooms. No coffee machine in the room. Strongly recommend!
How many times I have stayed at Motel One I dont remember, maybe over 100 nights, this is the first time I have experienced Cloud One. One word is enough: EXCELLENT!
Fabulous stay, exceptional staff and a perfect room. The lobby and rooftop were both fabulous and perfectly peaceful for remote work - thank you. I was so impressed and would love to stay at this hotel again.
Tudo muito bom . O Sr Fábio espetacular . De uma atenção há pouco vista .
Too bad there wasn't even a bottle of water at the room when I arrived. Not the biggest choice for breakfast, food is good quality, but not too much to choose from. Hotel is brand new, rooms are clean, staff is friendly.
Dear Cloud One Lisbon Team, We recently had the pleasure of staying at your hotel from 30 May to 5 June in Room 304, and we would like to share some feedback about our experience. First of all, we thoroughly enjoyed our stay. The room was beautiful, very clean, stylishly designed, and extremely comfortable. We felt very welcome throughout our visit and truly appreciated the overall atmosphere of the hotel. We would gladly recommend The Cloud One Lisbon to friends and family and would be happy to stay with you again in the future. As we enjoyed our stay so much, we would also like to share a few suggestions that might further enhance the guest experience. Room * Additional storage space in the bathroom would be very helpful. The area underneath the sink is not particularly practical for daily-use items. A small shelf or some extra surface space beside the sink would make it much easier for guests to organize their personal belongings. * A few more hooks in the bathroom would be appreciated, for example for toiletry bags, wash bags, or other personal items. * We found it very difficult to use the shower without water spreading across a large part of the bathroom floor. We tried several approaches during our stay, but unfortunately it seemed impossible to prevent the floor from becoming quite wet after showering. Sauna and Pool Area * A small shelf or storage area for glasses directly outside the sauna would be very convenient. * Slightly dimmer lighting inside the sauna could create a more relaxing and pleasant atmosphere. * A clock in the pool and wellness area would be helpful for guests. * A water bucket with a subtle sauna fragrance would add a nice touch to the sauna experience. Please understand these comments as friendly suggestions from guests who genuinely enjoyed their stay and would love to see an already excellent hotel become even better. Thank you again for the wonderful hospitality. We look forward to visiting The Cloud One Lisbon again in the future. Kind regards
We loved our stay. Hotel is new and modern and staff is wonderful. Location is practical and metro literally one minute by walk is just great.
O hotel parece novo mas para ser considerado deixa um pouco a desejar, como não ter água nos quartos, a cama de casal não estava feita e tinha dois edredones separados e não havia local para ligar os telemóveis com fichas usb sequer. A porta da receção a noite ter abrir com chave parece que estávamos num motel. Além disso o quarto era agradável mas a casa de banho era muito simples e pouco confortável.
A foldable suitcase holder would have been practical. Software bug: when checking in online, the corresponding reservation item in the App did not update and still displays the Check-in button. Top quality refreshing craft wheat beer at the Bar :-) And I had a swim in the pool before brunch today :-) Great calming and agreeable background music, at the pool, orange slices, water, beautiful towels, rest area, showers, secure lockers for valuables,.. - I cannot emphasize and praise more! Love-it, Tops!!
Gostei muito. A equipa é profissional, atenta e de classe superior
Beautiful, spotless new property. Great location. Interiors are in sync with the adjacent modern art Park w/soft on the eyes furnishings that are contemporary, plush, comfortable. The staff is warm, welcoming with professional service standards. (Mauro, Diogo, Prince, Raquel, Alessandra)— all wonderful! We had excellent Breakfast and Dinner on site at Sazanol. Our room w/ terrace was fantastic inside and out. We were on a 2 day lay over. First time trying this brand. Loved it! We are sold! Loved everything about this Lisboa Cloud One hotel. 100% recommend +++ Will return. Thank you!
The staff at Motel One Lisbon made me feel truly special during my stay. Their kindness, attention, and care were exceptional. As a member, I really appreciated the warm and personal service. Thank you for such a wonderful experience!
Staff were lovely and friendly. We really enjoyed our stay at the hotel, we have nothing but good feedback. The pool and sauna were extremely relaxing and clean. We will definitely be back if we're in Lisbon!
I had a very positive stay at the Cloud One Hotel in Lisbon. The staff were extremely friendly, and the lobby, food, and breakfast were all fantastic. My only suggestion would be regarding the bathroom. Water tends to spill onto the floor outside the shower area because there is no barrier to keep it contained, making the floor quite wet after showering.
Extras caros. AC não controlável no quarto 219. Quarto sem telefone. Staff muito profissional e muito simpático ! Quarto muito agradável ! Rooftop com vistas magníficas !!! Gostamos muito de ficar no hotel !!!
The staff was extremely kind, friendly and helpful.
Hotel recente e muito confortável. Staff simpático e disponível, pequeno almoço muito bom. Ideal para descansar, no centro de Lisboa. Piscina interior com ambiente tranquilo.
Great property. The room got warm in the middle of the night but I was able to find a way to operate the air conditioning.
Gostei muito do hotel. Todo o staff super simpático. Quarto e restantes áreas muito confortáveis. Restaurante com bom nível, embora preço do vinho um pouco elevado. Bom pequeno almoço. A melhorar: algumas mesas do restaurante têm demasiada luz (2 focos apontados para a mesa) o que as torna desagradáveis ou impossíveis de escolher.
Very nice hotel - delivered on all areas!!
Fabio at reception was great!!
We really enjoyed our stay at the Cloud One. The hotel is housed in a cool building and the rooms are very comfortable and well designed. The hotel is conveniently located right around the corner from Sao Sebastiano station. From there you have a direct connection to both the airport and the old town. You can also choose to stick around as the area around the hotel features quite a few excellent coffee shops and restaurants. Flavio and his team went out of their way to make sure we had a great time and helped with everything from dinner reservations to a road trip itinerary. They definitely rank among the friendliest teams I have encountered during my travels! Thomas & Danny
