FRA
The Cloud One Frankfurt-Metropolitan
Apresentamos...
Boas-vindas a Mainhattan, com o horizonte mais impressionante do país. O que é que faltava na cidade dos arranha-céus? Sim, claro, a nossa nuvem! Entre a Bolsa de Valores, os Bancos e Bembel, agora também encontrarás The Cloud One.
THE CLOUD ONE FRANKFURT-METROPOLITAN
Poststraße 6
60329 Frankfurt am Main, Alemanha
+49 69 24748220
Como é que os hóspedes avaliam o The Cloud One Frankfurt-Metropolitan?
Muito bom
Classificação geral de 353 avaliações
Simpatia 9.4 de 10
Limpeza 9.2 de 10
Receção 9.3 de 10
Lounge e bar 9.1 de 10
Localização 8.6 de 10
Quarto 8.8 de 10
Casa de banho 8.7 de 10
WiFi gratuito 9.1 de 10
Relação qualidade/preço 8.7 de 10
Serviço de pequeno-almoço 8.5 de 10
Overall good, the step to bathroom is dangerous though, Overall it seemed to me there is some strong desinfection odour everywhere.
Fantastic hospitality, beautiful hotel, Pierre in the bar was exceptional, location was only slight let down (not hotels fault!!)Next to station with a lot of drug dealing and addicts.
Great value, nicely appointed room. Super quiet.
We loved our stay. The staff were so friendly and the room was clean, spacious, quiet and best of all air conditioned. Amazing value for money and being so close to the train station was very convenient.
The corridors to the rooms were a little bit dark for us. But we loved the room and the staff were very helpful and friendly. Thank you.
Great location opposite the main train station. very comfortable hotel with modern hospitality services and a good team.
The staff is absolutely great, helpful and friendly. The rooms are nicely decorated and the breakfast is superb. Great hotel
Friendly and helpful staff. Clean. Good AC. Negative is that rooms have no refrigerator and no water is offered which was better with previous owners.
Beautifully renovated elegant hotel with friendly, helpful and very kind reception, bar and cleaning staff. Only one lift was in operation, which led to waiting times. The hotel is located in the worst neighborhood in all of Frankfurt with numerous prostitutes, drug dealers, emaciated fixers and alcoholics noisily carrying on with their dysfunctional lives a stones’ throw from the hotel. Because of this, it’s difficult to recommend the Cloud One and neighboring Motel One to other travelers. However, the location just across the street from the main train station is unbeatable.
Pleasant, central and enjoyable
Very nicely renovated. Friendly staff!
The room was so Dirty, the Teppich should be changed inmediately
Great experience overall. Especially Fayaz who was very accommodating. I think the lank of water in the gym and in the room is a bit of a problem.
Room - eventually - was good, and overall quality of the hotel is still good. That's why I came and will com again. BUT: This time check-in did not work!! I checked in online and was not able to leave a comment about my favourite room type, which by now should be marked in the system. So I tried to change it with - seemingly - friendly staff when collecting the key. Staff told me there's a room to my liking available, but as cleaning is still in progress I'd have to wait. Not problem: I stored my luggage, went out to meetings and came back 4 hours later ..... only to find out that absolutely nothing had happened: the new staff presented me EXACTLY the same room which I was offered 4 hours earlier, and the - at that point passively aggressive and formalistic - staff only very reluctantly changed it. Apparently earlier staff failed to communicate effectively what to do. Overall I spent more than an hour standing in line having to argue with unnerved and passive aggressive and formalistic staff. NOT GOOD!
The stay itself was very comfortable, and the room and breakfast were excellent. Unfortunately, my experience with the service was disappointing and left me feeling unwelcome. I checked in with a colleague, who was immediately offered a complimentary bottle of water, while I was told to collect mine from the bar later. When I eventually went to the bar, I had forgotten the voucher card required to redeem the bottle. After showing my room card, the bartender repeatedly insisted that the bottle of water was not free and that complimentary water was only available to hotel members. Even after I explained that I was a member and that the complimentary bottle was included in my stay, he continued to insist otherwise before eventually providing it. What troubled me was not the requirement to present the voucher, I have no issue with that. Rather, it was the assumption that I was not entitled to the benefit. The bartender could simply have explained that the voucher was required and asked me to return with it. Instead, he repeatedly told me that I needed to be a member and that the bottle was not complimentary, despite the fact that I was entitled to it. I was staying with a colleague who is German and was treated differently from the outset. As a brown guest, this difference in treatment made me question whether assumptions were being made about me based on my appearance. I cannot know the bartender’s intentions, but the interaction left me feeling singled out and unwelcome, and it felt discriminatory. In addition, the TV Wi-Fi was not working during my stay, and I did not receive any meaningful assistance from reception regarding the issue. My company’s headquarters are in Frankfurt, so I travel there frequently and expect to make many hotel bookings in the future. That makes this experience particularly disappointing. While the room was comfortable and the breakfast was excellent, the service experience has made me much more reluctant to choose Cloud One for future stays.
Really comfortable bed, big room and soothing atmosphere. It was very quiet and the walls are painted in calming greens.
Disappointing experience. The hotel attached a luggage tag to our suitcase but never gave us the matching receipt. When we returned, the staff asked for the receipt they had failed to provide. Only after I asked them to bring the suitcase and showed that the receipt was still attached to the luggage tag was I able to collect my luggage. One receptionist who spoke Turkish explicitly stated that he would not help us with the issue, which was particularly disappointing. In addition, despite a nearby police station, there were many homeless people around the hotel and loud shouting during the night. Poor organization and customer service overall.
Great customer service! Very clean room and kind hospitality, the room was a too warm so it was uncomfortable at night otherwise it was great
Excellent reception personnel, fabulous, quiet and spacious room.excellent breakfast. Excellent location.
Great location. Neat and clean. We were not able to cast on the TV which should be improved.
Very exciting, newly rennovated classice hotel has all the appointments of classic luxury. And only a few steps from the main train station in Frankfurt. There is a big however, though. As the hotel is next to the train station, all the seedy low-life druggies and drunks are all around the area and holler and carry on all night long.
The rooms are very comfortable and quiet (at least my room), even the surrounding may not be a quiet one
Steam Iron was not good condition and water leaking from the Iron when it was heated.
I thoroughly enjoyed my stay at The One Cloud Frankfurt. The staff at Reception were friendly and helpful and made my time at the hotel very special. My room was extremely comfortable with everything I needed. The breakfast was just right with a good variety of choices. I will recommend it to my Travel Agent as one of the best hotels I have stayed at that is so good and so convenient.
Nice place, I had a wonderful stay And the staff is very professional.
Super convenient since it's right across the train station. I wished there was a ramp in the main entrance so people wouldn't have to drag their heavy luggage across the steps. There must be a ramp available somewhere, but it's not in the main entrance.
Overall I had a nice stay at the hotel. I liked the interior style, the room was nice and spacious. I would have liked a minibar in the room. Also the temperature in the room was very hot, I had to open the windows at all time which wasn’t so nice because of the noise outside. The hotel itself was nice, the reason why I would not recommend is due to the location. As soon as you walk out there are homeless people laying around, drunk people, drug abuse. You hear people yelling the entire evening/night just outside. This really affected my stay and thus would not recommend.
A really enjoyable stay at the Cloud One Frankfurt Metropolitan - I really felt welcome as a guest, staff at reception were very friendly and assistance. Looking forward to being a guest by the next visit in Frankfurt or elswhere in your hotel
Great hotel with excellent customer service! Everything was great and above and beyond what you would expect from a 5 star hotel. We have stayed there before but under a different brand and always enjoyed the hotel, but never expected to be even better! Wow! From the lobby remake and bar upgrade to the room decor, it was so upscale and uplifting. Mona Lisa never looked better hanging from the lobby walls. Nice touch!
Stay was good, just the light on the room was a bit dim
Como é o ambiente no The Cloud One Frankfurt-Metropolitan?
Como é o ambiente no The Cloud One Frankfurt-Metropolitan?
O que te espera
- Chegada e partidaCheck-in a partir das 15:00/check-out até às 12:00
- Bebidas e snacksDescobre a nossa vasta seleção no One Lounge
- Buffet saudável de pequeno-almoçoCom muitos produtos biológicos e café de comércio justo
- Wi-Fi gratuitoEm todo o hotel
- Receção24 horas por dia, 7 dias por semana
- Melhor localizaçãoDorme em locais especiais
- My Service OptionCancela a limpeza de quartos – protege o ambiente
- Animais de estimação bem-vindosContacta diretamente o hotel sobre a tua estadia
- Almofadas e edredões antialérgicosDorme confortavelmente em roupa de cama de qualidade
- Depósito de bagagemDisponível gratuitamente
- Dormir no quarto dos paisGrátis para uma criança até aos 12 anos
- CofreUm lugar seguro para os teus pertences
- PEQUENO-ALMOÇO
Seg. a sex.: das 6:00 às 10:00
Sáb., dom., feriados: das 7:00 às 11:00 - RECEÇÃO
24 horas por dia à tua disposição
- CHECK-IN/CHECK-OUT
A partir das 15:00 no dia da chegada
Até às 12:00 no dia da partida - VIAJAR COM CRIANÇAS
Para mais informações, consulte as nossas perguntas frequentes.
Se tiveres mais questões, contacta-nos aqui. - TAXA DE PERNOITA
A cidade de Frankfurt am Main cobra uma taxa de alojamento de 2,00 EUR por hóspede e por noite.
- CHECK-IN ONLINE E CHAVE MÓVEL
Por seres beOne Member, tens a possibilidade de fazer check-in online antecipadamente, de forma cómoda e flexível, para poupares tempo. Além disso, em determinados Motel One Hotels, podes abrir a porta do teu quarto com uma Chave Móvel no teu smartphone. Podes encontrar mais informações aqui.
- CHEGADA E ESTACIONAMENTO
Podes planear o teu percurso de automóvel aqui. O hotel não tem parque de estacionamento próprio.
- TRANSPORTES PÚBLICOS
Podes chegar ao hotel através da paragem de metro e comboio na estação central. O hotel situa-se em frente à saída norte. Encontras mais informações sobre as ligações aqui.
- Sala de reuniões Golden One:
- Capacidade: 9 pessoas
- Equipamento: TV para apresentações, flipchart, mala de moderação
- Preço: 450 € por dia inteiro (8h), 330 € por meio dia (4h)
- Bebidas/refeições disponíveis mediante reserva
- Contacto:
- Telefone: +49 69 24748220
- E-mail: frankfurt-metropolitan@the-cloud-one.com
Que tipos de quartos existem no The Cloud One Frankfurt-Metropolitan?
The Cloud
Compacto e confortável: O nosso quarto standard.
- Cama queen size ou king size (160 – 180 cm)
- Casa de banho em granito com chuveiro de efeito chuva
- Wi-Fi gratuito
- TV de ecrã plano de 43''
- Zimmergröße 19 m² - 24 m²
The Cloud com camas twin
Compacto e confortável: O nosso quarto standard.
- Casa de banho em granito com chuveiro de efeito chuva
- Wi-Fi gratuito
- TV de ecrã plano de 43''
- Duas camas de solteiro (2x 90 cm)
- Zimmergröße 19 m² - 24 m²
Roomy Cloud
Pensa em grande! Aqui há espaço suficiente para uma estadia relaxante.
- Cama queen size ou king size (160 – 180 cm)
- Casa de banho em granito com chuveiro de efeito chuva
- Wi-Fi gratuito
- TV de ecrã plano de 43''
- Zimmergröße 25 m²-32 m²
Roomy Cloud z dwoma łóżkami pojedynczymi
Przestrzeń w cenie! Tutaj znajdziesz wystarczająco dużo miejsca na relaksujący pobyt.
- Casa de banho em granito com chuveiro de efeito chuva
- Wi-Fi gratuito
- TV de ecrã plano de 43''
- Duas camas de solteiro (2x 90 cm)
- Zimmergröße 25 m²-32 m²
Suite
Para todos aqueles que preferem ainda mais espaço para relaxar e não querem prescindir de mais conforto.
- Cama king size (180 cm)
- Casa de banho em granito com chuveiro de efeito chuva
- Wi-Fi gratuito
- TV de ecrã plano de 43''
- Tamanho do quarto: 45 m²
01 / 01
Perguntas frequentes sobre o hotel - FAQ
Estás a planear a tua próxima estadia no nosso hotel de design The Cloud One Frankfurt-Metropolitan? Respondemos às perguntas mais frequentes sobre o nosso hotel:
O seu hotel em Frankfurt am Main, perto da estação central
Mais central não poderia ser: o hotel de design Frankfurt-Metropolitan fica nas imediações da estação central! Basta sair pela saída norte e já estará em frente à porta de entrada do grande edifício. A proximidade direta da estação e as excelentes ligações aos transportes públicos fazem do nosso The Cloud One Hotel a escolha perfeita: seja para uma viagem de negócios, uma escapadela urbana ou umas merecidas férias curtas. Em poucos minutos, chega ao seu comboio ICE, regional, S-Bahn ou U-Bahn, que o leva às principais atrações turísticas — ou ao seu próximo jantar de negócios no centro da cidade. A partir daqui, também é possível explorar a cidade bancária a pé.
O design do hotel em Frankfurt
No nosso hotel, é convidado a redescobrir a magnificência da arquitetura do início do século XX. O The Cloud One Designhotel retoma o charme clássico de um grande hotel europeu numa forma modificada e moderna. Desde a área de entrada até ao interior, os detalhes em madeira quente, os espelhos e um jogo sofisticado de luz e espaço conferem aos quartos do hotel uma sensação de abertura e leveza. Nada parece sobrecarregado e as cores claras e simetrias estão em harmonia no designhotel Frankfurt. O coração do The Cloud One Hotel é o lounge, onde a elegância clássica se encontra com o conforto moderno – e isso bem no centro de Frankfurt.
Além de uma receção, onde os nossos funcionários lhe dão as boas-vindas, o nosso The Cloud One Frankfurt-Metropolitan está equipado com Wi-Fi gratuito, uma sala de conferências para reuniões de negócios e um buffet de pequeno-almoço saudável para um bom começo de dia. Os quartos estão equipados com televisão de ecrã plano e cofre, e existe a nossa opção sustentável My Service, com a qual pode cancelar o serviço de quartos de forma muito conveniente. Além disso, no hotel de design, tem a possibilidade de solicitar almofadas e edredões antialérgicos na nossa receção.
Localização imbatível do nosso hotel de design na estação central
No The Cloud One Hotel Frankfurt-Metropolitan, o charme clássico encontra o ritmo da cultura urbana moderna, perfeito para novos impulsos, encontros e conversas. Seja com um copo de vinho no lounge ou nos nossos eventos Sounds in the Cloud, estamos ansiosos pela sua visita! Mas também fora do hotel há inúmeras experiências e atrações para descobrir. A proximidade com o centro histórico, museus e atrações artísticas, ou o aeroporto e a Feira de Frankfurt são os destinos mais óbvios na região. Mas a cidade tem muito mais a oferecer. Aqui encontra uma visão geral das atrações mais conhecidas (e bonitas) para a sua próxima viagem a Frankfurt:
- Römer: A Câmara Municipal está localizada no centro da cidade e é um famoso marco de Frankfurt.
- Alte Oper: Uma das mais belas salas de concerto do país, com a Opernplatz, onde acontecem eventos regulares.
- Kleinmarkthalle: Em mais de 1.000 metros quadrados, mais de 60 comerciantes oferecem, entre outras coisas, especialidades regionais como molho verde ou queijo Handkäs.
- Palmengarten: Amplo jardim botânico com plantas tropicais.
- Grüneburgpark: Grande e popular parque urbano para desporto, piqueniques e lazer.
- Sachsenhausen: Bairro antigo e animado com bares tradicionais de sidra e casas em estilo enxaimel.
- Main Tower: mirante de Frankfurt com vista panorâmica do horizonte da cidade.
- Bolsa de Valores de Frankfurt: uma das maiores bolsas de valores do mundo, com a famosa escultura do touro e do urso na entrada.
- Zeil: longa zona pedonal com inúmeras lojas para fazer compras entre arranha-céus e não muito longe do Römer.
- Skyline Plaza: grande centro comercial perto da estação central.
- Museu Senckenberg: museu de história natural, conhecido principalmente pelos seus esqueletos de dinossauros.
- Banco Central Europeu (BCE): sede em Ostend am Main, com vista para o horizonte da cidade.
- Museumsufer Frankfurt: arte, cultura e história ao longo da margem sul do rio Meno, com inúmeros museus lado a lado.
- Eiserner Steg: ponte pedonal sobre o rio Meno com vista para o horizonte e inúmeros cadeados do amor nas grades.
Por que o hotel em Frankfurt am Main é a melhor escolha para a sua próxima estadia
Se procura um hotel que lhe ofereça mais do que apenas um lugar para dormir, então está no lugar certo. Não só o design é convincente, mas também o preço e a localização central são excelentes destaques do The Cloud One Hotel em Frankfurt. Decoração elegante, serviço de primeira classe, lounge acolhedor com bar e um delicioso pequeno-almoço no local proporcionam-lhe uma estadia totalmente bem-sucedida.