PRG
The Cloud One Prague
Introducing…
Tick tock. Here, the clocks are astronomically different. To avoid your stay becoming a race against time – after all, there is a lot to explore – place yourself in our capable hands at The Cloud One Prague, right in the heart of the Golden City.
THE CLOUD ONE PRAGUE
Hybernská 2104/17
11000 Praha 1
+420 2288898-00
How do guests rate The Cloud One Prague?
Very good
Overall rating from 1,539 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.2 of 10
Room 8.6 of 10
Bathroom 8.7 of 10
Free WiFi 9.4 of 10
Value for money 8.7 of 10
Breakfast service 8.7 of 10
Coffee machine was not working on 7th August. Otherwise, a good stay.
No space for bicycles, even though we’d enquired about this when booking. The rooftop bar was closed; breakfast wasn’t available, only breakfast boxes. The reason was a previous fire at the hotel, but we weren’t told about this when we booked.
We’re Cloud One fan’s and we were not disappointed. The reception people were just great. Helped us with transportation questions and anything else we needed. It was sad the sixth floor was closed. We don’t stay anywhere else' if Motel One is available.
Everything was fine. The staff were very nice. The two young trainees who welcomed me when I checked into the hotel were especially friendly, and helpful. They made a wonderful first impression and made me feel very welcome from the moment I arrived.
The hotel is pleasant and comfortable. Although the rooms are quite small, they are well designed and comfortable. The only bigger downside was that we were not informed anywhere that the rooftop bar was closed. It would have been helpful to know this in advance. The bathroom ventilation is also quite weak. It would be a nice addition if the TV supported easy connection with a smartphone, for example via Chromecast or AirPlay.
My stay took place during the time of the rooftop fire. It would have been ideal if hotel staff would have been available soon after the hotel was clear to enter to tell us when we could get into our rooms to collect our luggage, etc. Also, clear messaging on where we were staying and the transportation plan was needed a lot sooner in the process. It was a very disorganized and chaotic experience. I was on my own, so it was very stressful.
I paid for three nights (June 23, 24 and 25) and was told I would receive my invoice when I checked out. The hotel caught fire on the 25th, and I was sent to another hotel. Please refund my credit card for one night and send me an invoice for June 23 and 24. This was a business trip and I need the documentation. Thank you. Note I didn't take the fire into account in my overall rating, as it was an accident.
Great stay, I just reserved next one, it's very cosy. boutique hotel. Lack of kettle in room is big minus, and closed roof top bar.
Helpful and welcoming reception. Well appointed room. great views from restaurant. First class breakfast. Cool rooftop bar.
put a phone to the room so we can reach the lobby
Everything was great. I'd recommend the hotel
Beautiful central hotel,Tea making facilities in the rooms would have been great
The climate controller is broken, you cant switch it off. I was in room 5046.
Clean, nice staff
Excellent location, close to the train station, tram stop and walking distance from the old town. Great look and feel in the lobby and the 6th floor bar/breakfast room/lounge and terrace, modern and stylish. Great, helpful service from everyone. Love the electric outlets in the 6th floor lounge! Very good breakfast. Room is rather on the minimal side in terms of comfort. The bedding is good quality and comfortable and the room was clean. Furniture and furnishings are minimal; no working/charging station; very small bathroom with minimal space for toiletries. Gym access is a plus.
Hotel was great, communication sucked. Guests should have been notified that rooftop bar was closed for private events 2 of the 3 nights I stayed.
Overall, the hotel has many qualities (friendliness, hygiene, WLAN). However, I could not recommend the hotel to others. The reason is the management of the rooftopbar. The rooftopbar can be booked for private events and during my stay, this happened twice. Not only is it then closed for the "normal" guests, but those events were parties with loud music until the early morning (2 to 3 a.m.). This music was so loud, that it felt like i was staying next to a nightclub. When I called the reception, the staff was very polite and convinced me, that they would handle the situation. But nothing happened. I don't think a situation like that could be handled productively, as the needs of the party people and the needs of the hotel guests during the night hours are too different. I am sure that if you will continue this bad management, your hotel will lack guests in the future.
Very solid However the bar was closed due to some privat booking. If I had known before I would have booked another hotel.
Lack of a restaurant and room service was a disappointment. A single set of towels wasn't enough as I would want to shower more than once a day, had to ask the desk for more. Walls seemed thin and didn't stop noise from other rooms. My co-worker was on the 5th floor and the lounge noise prevented him from sleeping. The outlets need usb ports. I didn't like that the TV was on when I first got to the room. The view from the terrace was nice but the plants around the edge prevented getting close to see everything.
The staff were very friendly and helpful. The location was excellent. And the lounge bar was very good.
I was waiting at the reception with my 16 pax group over half and hour for the check in . Wanted to get the invoice - did not get one until now . Repeating my data : Gmsynergy sp zoo, ul Tuszyńska 67, 95-030, Rzgów , PL 728-27-91-624
The hotel was excellent and the location was perfect
We loved Cloud one. Great location near old town and close to the station. We loved the roof top bar..very special for drinks after exploring the city.
Fantastic hotel and excellent service
The staff are friendly, the stay was great. Too bad that the terrace was off limits because of the private events, but other than that, a great hotel!
Long waiting time for check in / out, spiders in the hotel bar, many hairs in the room...
We stayed in room 3012, which was very noisy, and there seems to have been an issue with the air-condition, which started making loud noises, after switching off.
The room was quite and clean and the bed was good. Also, the breakfast was good. I was only one person and the size of the room was fine for that, but for two persons it would be a bit small. I did not find an ironing room (perhaps there was one, a bit more information about the facilities in the hotel available in the hotel rooms would be useful - it should then also state that the breakfast is on the 6th floor).
Complementary water would have improved our stay and also a mini fridge in the room. Breakfast was expensive Air con very good Room clean and quiet and modern
Best location and a reasonable price. Although there is the Masaryk train station one can enjoy the stay
Modern, stylish Hotel in a great location (next to the train station, however never heard any traffic once inside). Comfortable room, excellent air con! friendly helpful staff. Was able to leave luggage in a safe place before and after checkout. Would choose Cloud One again!
a refrigerator would‘ve been very nice but overall it is a nice room.
Clean room, great ambiance in bar area.Roof top was beautiful. Disappointed there were no tea/coffee making facilities in the room.
This hotel gas excellent staff, a great breakfast, and a nice lounge. Location is close to everything. The aesthetics and accommodations are perfect for a short stay. I do not recommend for longer than w nights. No closets, drawers so essentially one us living from.a suitcase. Not a room you eat to relax ir settle in. More like an elevated hostel.
Very nice hotel - particular compliment to the housekeeping staff and the very nice receptionist (unfortunately forgot her name).
All was good:) Thank you! I would especially mention the nice and helpful staff in the bar and the reception.
On Sunday 19.5. there was very loud music coming from the bar, if I knew that it will be till late night I would not stay in your Hotel :-(. I stay in your Hotel due to business and need to be well rested , this night did not help me.
Hello, Your team overall 10 points (reactivity, decision taking, kindness, service) thanks to Simone and Lucie , great reactions! Room quality overall 5 ( small room, missing coffee tea or at least hot water, no heater on air conditioner to to seasonal change,wifi connection to TV gor platforms Netflix…) Hotel design and roof bar overall 10 Excellent position of hotel 10 Missing indoor pool I have visited 52 countries and lots of hotel so overall you have great team ! First 2 days and last days hotel price is almost triple and this is why ı rated value/money accordingly
This place needs to decide whether it wants to be a nightclub or a hotel. You can hear the music from the rooftop all the way up to the 4th floor. It’s hell! Two sleepless nights. That’s a high price to pay for a lack of sleep. I absolutely do not recommend it. It’s not a hotel—it’s a luxury hostel. A lovely member of staff moved us to a different room on the second day, right in the middle of the evening. We couldn't speak to a manager.
Great staff , guest focused, bar on ground floor would be beneficial when rooftop bar is booked out.
The hotel was fresh and the rooms worked well despite being relatively small. However, some things were missing in the room, such as a fridge, kettle, trash bin, and somewhere to store clothes, etc. A negative point was that almost all TV channels were dubbed in German. The rooftop terrace was good.
Hotel was nicely positioned for easy walk into the old town or to the metro station. Staff very pleasant and helpful. View from the window was workmen building road!
There was loud drilling and banging sounds right next to the room on the day I first checked in. I was also disappointed to discover that heating was not possible in the room and was cold my first night. However I do appreciate that front desk accommodated my request for a second duvet. Other strange details include the bin disappearing from the room on the second last day of my stay, and the room card for lights. It was not worth the effort to resolve these minor issues, but they affected my impression of the hotel.
Great location, very helpful staff. Rooms were clean and comfortable.
Very clean and nice. Elegant design in and out and the roof terrace huge bonus to the stay.
The central heat was stopped. It was so cold in the room. During the night, I went to the reception to ask for additional blanket.
Nice rooms, excellent breakfast. The rooftop bar and restaurant were excellent, both service and facility. The staff were nice and helpful. Location is great. Overall a wonderful experience.
Pay more attention to cleaning. A cooler is necessary in the room.
I would like just to say THANKS :)
It should be noted that it is unacceptable to serve products that appear to have not been stored properly and have dried out, such as cheese and ham.You should also consider that in April and May there are cold days and you cannot sleep in a cold room.
What's it like at The Cloud One Prague?
What's it like at The Cloud One Prague?
What to expect
- Panorama barEnjoy the view with a drink
- Roof-top terraceWith views over the city
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Free WiFiThroughout the premises
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- My Service OptionOpt out of daily housekeeping – to help our environment
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- Great locationStay somewhere special
- Drinks and snacksDiscover our wide selection at the One Lounge
- CITY TAX
The city of Prag charges an extra leisure tax which has to be paid at the hotel.
- GUESTS WITH CHILDREN
For more info please see our FAQ section or contact us directly here.
- BREAKFAST
Mo – Fr: 6 am – 10 am
Sa, Su, Holidays: 7 am – 11 am - QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- PUBLIC TRANSPORT
The hotel can be reached by bus (lines 133, 135, 175, 176) and tram (lines 26, 3, 6); the nearest bus stop is Masarykovo Nadrazi.
You can also take the underground train: metro line B (yellow), alighting at Florenc.
For more information about travel links, please visit this website. - GETTING THERE
Please note that the parking facilities are managed by external operators and the hotel therefore accepts no liability.
You can plan your route by car here. - PARKING
Guests arriving at The Cloud One Prague by car can use the following parking facilities:
- APRECOPARKING car park (garage in the same building, accessible directly from the hotel):
50.0872481N, 14.4364669E
Entrance from U Horské brány street
Contact:
DISPATCH 24/7 hotline
+420 606 071 297 (CZ)
Email: info@apreco.cz (CZ, EN)
Reservations at: www.aprecoparking.cz or here.
- CELNICE Parking car park
50.08825112590146, 14.430974593970184
V Celnici 1028/8, 110 00 Nové Město, Czechia
No booking required.
- Outdoor parking spaces
50.0873033N, 14.4372875E
Entrance from U Horské brány street
- APRECOPARKING car park (garage in the same building, accessible directly from the hotel):
- Boardroom “Masaryčka”:
- 8 persons
- Equipment: Flat TV, WIFI, Flipchart, ClickShare including the rental
- Catering packages: CZK 250,- per person – water, coffee, tea, withou VAT, CB – refreshment food – on request
- Prices: Half-day rate: CZK 3.900,- rental only without VAT. Day rate: CZK 7.900,- rental only without VAT
- Contact:
- Phone: +420 2288898-00
- Mail: prague@the-cloud-one.com
- Cloud One Bar:
- 159 people in the indoor area
- 102 people in the outdoor area
- Price on request
What types of rooms are available at The Cloud One Prague?
The Cloud
Compact and comfortable: our standard room.
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
Roomy Cloud with a queen bed
Go big! There’s plenty of room tro spread out here for a relaxed stay.
- Queen-size box-spring bed (160 cm)
- Queen-size bed (160 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- Room size 18 m²
- 43" LG flat-screen TV
Roomy Cloud with a view
Go big! There’s plenty of room to spread out here for a relaxed stay with a special view of the city.
- Queen-size bed (160 cm)
- With view
- Granite bathroom with rain shower
- Free Wi-Fi
- Room size 18 m²
- 43" LG flat-screen TV
The Cloud accessible
Accessible and barrier-free: easy access and plenty of comfort for your stay.
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- 43" LG flat-screen TV
01 / 01
Let's meet
Who is actually behind, in front of and behind the scenes at The Cloud One Prague?
It’s clear that our hotel thrives on and is shaped by its many personalities. So, here we go …
The Cloud One Prague
Your hotel in central Prague
Welcome to The Cloud One Hotel Prague – the ideal destination for an unforgettable stay in the enchanting city of Prague. Our hotel is located in the vibrant Old Town in Prague’s city center, just a stone’s throw away from the most important sights and a mere kilometer from Prague’s main railway station.
Our modern hotels are equipped with all the creature comforts you need in the heart of the city: from varied breakfast buffets featuring regional products to top-quality box-spring beds and designer furniture from well-known brands, through to a hand-picked selection of drinks and snacks. Our design hotel in downtown Prague is guaranteed to make your stay unforgettable – by day and by night.
Our design hotel – affordable prices in the hottest area
Our rooms are not only comfortable but also stylishly designed, to make your stay as enjoyable as possible. Each property combines modern flair with a touch of Prague tradition.
You couldn’t ask for a better base during your trip than our hotel in Prague’s historic Old Town district – with unmissable cultural attractions such as Charles Bridge and the Old Town Square on the doorstep. Prague Castle is less than 30 minutes away from our city-center hotel.
Your hotels for every kind of trip to Prague
Explore fascinating design and the rich history that Prague has to offer. Hotel staff are always on hand to give you tips and recommendations on how to get the most out of your stay in Prague’s Old Town.
If you’re traveling on business, we have workstations in our lounges, a stable Wi-Fi connection (of course!) and top-notch coffee, so you can get your work done without any hassle. Once you’ve cleared your to-do list, you can relax in the hotel’s lifestyle bar and wrap up the evening while enjoying breathtaking views of the city center.
Your home base in Prague - The Cloud One Hotel
From organic to climate-neutral – without breaking the bank
We take environmental responsibility and energy efficiency seriously, which is why our design hotel is also ultra-sustainable and certified as environmentally friendly. We don’t just want to do things that are good for our guests, but for the environment, too. Of course, there are also great organic restaurants and bars nearby.
Our hotel in the Old Town is ideal for family trips, as well. With plenty of child-friendly activities in our central location, even our youngest guests are sure to feel at ease once they’ve had their breakfast in the hotel. Explore Prague’s Old Town on your own by bicycle or discover the city’s hidden treasures on one of the many organized tours.
A lifestyle hotel within walking distance of the Old Town and main train station
We offer a central link to the main railway station and the airport for guests arriving by public transport such as the train. If that’s you, you can get from the station to our hotel in no time at all – and can start your short break in Prague right away. Parking spaces and an underground parking lot are available for those arriving by car. The nearest parking garage is also close by, thanks to our hotel’s top location in Prague.
We want to make sure that your journey to Prague is as stress-free as possible, so that you can start your adventure in Prague’s Old Town as soon as you’ve had breakfast. Whether you’re coming on a budget weekend trip with your dog or on a romantic break, Prague and our hotels always have something spectacular for you to enjoy.
Book affordable accommodation in a prime location at our design hotel
Discover Prague’s creature comforts from every angle and let yourself be pampered by our hotel’s outstanding service – all at an affordable price. Friendly staff are on hand around the clock to ensure that your time both inside and outside the hotel is unforgettable.
Book your stay at The Cloud One Hotel in Prague today and experience our unrivaled central location, comfort and hospitality for yourself. We look forward to welcoming you to Prague’s Old Town soon!