
The Cloud
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- 43" LG flat-screen TV
- Granite bathroom with rain shower
- Free Wi-Fi


PRG
Tick tock. Here, the clocks are astronomically different. To avoid your stay becoming a race against time – after all, there is a lot to explore – place yourself in our capable hands at The Cloud One Prague, right in the heart of the Golden City.
THE CLOUD ONE PRAGUE
Hybernská 2140/17
11000 Praha 1
+420 2288898-00
Please note that our 6th-floor terrace is currently closed. We are working diligently on the necessary repairs and improvements and expect to be able to reopen the terrace during November.
From 1 September, breakfast will be served in the ‘Sumi Garden’ restaurant, which is located in the same building as our hotel and is accessible via a separate entrance. The breakfast menu remains unchanged and will continue to be served as a traditional breakfast buffet.
We sincerely apologise for any inconvenience caused and thank you for your understanding.
Very good
Overall rating from 1,563 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.2 of 10
Room 8.6 of 10
Bathroom 8.7 of 10
Free WiFi 9.4 of 10
Value for money 8.6 of 10
Breakfast service 8.6 of 10
Staffs and equipments are great especially the lobby but the room is little bit smaller than I expected. Location are good for the train traveller but not many restaurants nearby.
It was an amazing stay, we really enjoyed our vacation. It was sad that the terrasse was under construction, but they had completely coffee and tea as a consolation, which was a nice touch. The staff was also really sweet and helpful during the whole stay. We look forward to visit again soon.
It was a pleasure - all was very good organized, the breakfast too
Wonderful as always and we cannot wait when rooftop will be re-opened. We love to stay in Cloud One Prague :) Kaspars
Hotel is nice, but there was not working ceiling light in the bathroom. In the room was very cold and it was not possible to heat it so I was freezing the whole stay, it was like 15 degrees jn the room. Also on bed was dirty mark.
Really decent room but given that it's missing the fifth floor, missing a bar, the rooms should have been discounted.
Did not get reciept on requested cost, you refered to that you did not have my e-mail adress, I gave it, futhermore I got this mail so that means you already got it, slow expediting in the reception, breakfast location was not optimal & very expensive, I have stayed many times in the hotel in business & booked both for myself and several collegues, but would expect much better treatment
Nice hotel, well situated, clean & tidy. Shame roof top terrace was closed
There’s no phones in the rooms. I think you reach reception, you had to actually walk down to the front desk. Also after one of the times housekeeping cleaned the rooms, they didn’t replace the hand towels. We had to use bath towels to dry our hands.
nice, cozy clean place. congrats
It was very cold in the rooms, I mention this to reception and told me that they cant turn it on.
There was a Fire accident in June 2026. The Roof Top Bar an the Breakfast room were closed. It would habe nice, when you have informed us with a Mail .
A great choice, lovely lobby and staff. And the restaurant next door, Sumi Garden was the highlight of our stay. Only disappointment was the rooftop bar was unavailable.
Everything was good, other than the bad smell after using the water in the bathrooms. Our room was changed and the issue was less noticeable in the second bathroom, but it was still present. It seems like some major issue with plum ing that requires attention. Also, in the second bathroom the water was slowly going down under the shower and it was easy to make a small flood.
Fantastic experience with modern amenities and friendly staff at the desk,
The stay was okay, we’ve been a motel one guest for many years and having been impressed, decided to pay that little extra for the cloud one. We arrived and were told that the bar was closed and we couldn’t get a drink, which when you’ve been travelling on planes etc isn’t ideal. It’s good that there were free refreshments made available, it is a shame this wasn’t made clear on check in as the above comment would not exist. I am aware you have had a fire but it was disappointing to arrive to the rooftop being completely shut, and the air conditioning in the room being out of action and the price not being less than quoted for these big amenities being out of action. Room was clean, good location which made up for the small gripes.
Lovely hotel. Comfy rooms and fabulous staff.
I had a really great stay – everything was excellent from start to finish. The staff were extremely friendly, helpful and professional, while also being discreet and never intrusive, which is exactly how hotel service should be. The only minor inconvenience was the lack of a restaurant, but I really appreciated the complimentary coffee and drinks available in the lobby. It’s such a nice touch to be able to grab a coffee to go and head out into the city for a day of sightseeing. I think Motel One should seriously consider making this a permanent feature across its hotels. It’s a small gesture, but it makes a real difference – having a coffee to take with you as you leave the hotel is a lovely way to start the day.
Poor service. Not informing the guest about changing their room to a handicap room before arrival and not even at check-in shows extremely poor service quality and is unacceptable. Same goes for not informing beforehand about the facilities not being available due to the fire. I, as a guest, expect that if I make a reservation of a specific room, that is what should be delivered. If that’s not possible, I consider it absolutely bare minimum that the hotel informs prior to arrival about the problem. When asking the receptionist about the incorrect room, no willingness to resolve the situation was shown and the only thing they could do was to “offer two bottles of water”. Unfortunately, this is one of the poorest booking and service experiences I’ve had on hotels around Europe. Sadly, I can’t recommend this hotel to anyone and this will also be reflected in reviews on hotels.com and google.
Great place to stay. Front desk was amazing and very helpful.
The building is new, a lot of construction around , lobby very modern, stuff in reception friendly but only the guy who spoke Czech language, the another girl ( obwisly not Czech girl) was arrogant. The room was very small without fridge , AC didn’t work. The bar in 8 th floor on the roof was closed because of fire. Parking wasn’t pleasant it’s public parking and I hade to walk about 300 m on the street to get into the hotel. without any help.
Coffee machine was not working on 7th August. Otherwise, a good stay.
No space for bicycles, even though we’d enquired about this when booking. The rooftop bar was closed; breakfast wasn’t available, only breakfast boxes. The reason was a previous fire at the hotel, but we weren’t told about this when we booked.
We’re Cloud One fan’s and we were not disappointed. The reception people were just great. Helped us with transportation questions and anything else we needed. It was sad the sixth floor was closed. We don’t stay anywhere else' if Motel One is available.
Everything was fine. The staff were very nice. The two young trainees who welcomed me when I checked into the hotel were especially friendly, and helpful. They made a wonderful first impression and made me feel very welcome from the moment I arrived.
The hotel is pleasant and comfortable. Although the rooms are quite small, they are well designed and comfortable. The only bigger downside was that we were not informed anywhere that the rooftop bar was closed. It would have been helpful to know this in advance. The bathroom ventilation is also quite weak. It would be a nice addition if the TV supported easy connection with a smartphone, for example via Chromecast or AirPlay.
My stay took place during the time of the rooftop fire. It would have been ideal if hotel staff would have been available soon after the hotel was clear to enter to tell us when we could get into our rooms to collect our luggage, etc. Also, clear messaging on where we were staying and the transportation plan was needed a lot sooner in the process. It was a very disorganized and chaotic experience. I was on my own, so it was very stressful.
I paid for three nights (June 23, 24 and 25) and was told I would receive my invoice when I checked out. The hotel caught fire on the 25th, and I was sent to another hotel. Please refund my credit card for one night and send me an invoice for June 23 and 24. This was a business trip and I need the documentation. Thank you. Note I didn't take the fire into account in my overall rating, as it was an accident.
Great stay, I just reserved next one, it's very cosy. boutique hotel. Lack of kettle in room is big minus, and closed roof top bar.
Helpful and welcoming reception. Well appointed room. great views from restaurant. First class breakfast. Cool rooftop bar.
put a phone to the room so we can reach the lobby
Everything was great. I'd recommend the hotel
Beautiful central hotel,Tea making facilities in the rooms would have been great
The climate controller is broken, you cant switch it off. I was in room 5046.
Clean, nice staff
Excellent location, close to the train station, tram stop and walking distance from the old town. Great look and feel in the lobby and the 6th floor bar/breakfast room/lounge and terrace, modern and stylish. Great, helpful service from everyone. Love the electric outlets in the 6th floor lounge! Very good breakfast. Room is rather on the minimal side in terms of comfort. The bedding is good quality and comfortable and the room was clean. Furniture and furnishings are minimal; no working/charging station; very small bathroom with minimal space for toiletries. Gym access is a plus.
Hotel was great, communication sucked. Guests should have been notified that rooftop bar was closed for private events 2 of the 3 nights I stayed.
Overall, the hotel has many qualities (friendliness, hygiene, WLAN). However, I could not recommend the hotel to others. The reason is the management of the rooftopbar. The rooftopbar can be booked for private events and during my stay, this happened twice. Not only is it then closed for the "normal" guests, but those events were parties with loud music until the early morning (2 to 3 a.m.). This music was so loud, that it felt like i was staying next to a nightclub. When I called the reception, the staff was very polite and convinced me, that they would handle the situation. But nothing happened. I don't think a situation like that could be handled productively, as the needs of the party people and the needs of the hotel guests during the night hours are too different. I am sure that if you will continue this bad management, your hotel will lack guests in the future.
Very solid However the bar was closed due to some privat booking. If I had known before I would have booked another hotel.
Lack of a restaurant and room service was a disappointment. A single set of towels wasn't enough as I would want to shower more than once a day, had to ask the desk for more. Walls seemed thin and didn't stop noise from other rooms. My co-worker was on the 5th floor and the lounge noise prevented him from sleeping. The outlets need usb ports. I didn't like that the TV was on when I first got to the room. The view from the terrace was nice but the plants around the edge prevented getting close to see everything.
The staff were very friendly and helpful. The location was excellent. And the lounge bar was very good.
I was waiting at the reception with my 16 pax group over half and hour for the check in . Wanted to get the invoice - did not get one until now . Repeating my data : Gmsynergy sp zoo, ul Tuszyńska 67, 95-030, Rzgów , PL 728-27-91-624
The hotel was excellent and the location was perfect
We loved Cloud one. Great location near old town and close to the station. We loved the roof top bar..very special for drinks after exploring the city.
Fantastic hotel and excellent service
The staff are friendly, the stay was great. Too bad that the terrace was off limits because of the private events, but other than that, a great hotel!
Long waiting time for check in / out, spiders in the hotel bar, many hairs in the room...
We stayed in room 3012, which was very noisy, and there seems to have been an issue with the air-condition, which started making loud noises, after switching off.
The room was quite and clean and the bed was good. Also, the breakfast was good. I was only one person and the size of the room was fine for that, but for two persons it would be a bit small. I did not find an ironing room (perhaps there was one, a bit more information about the facilities in the hotel available in the hotel rooms would be useful - it should then also state that the breakfast is on the 6th floor).
Complementary water would have improved our stay and also a mini fridge in the room. Breakfast was expensive Air con very good Room clean and quiet and modern





Who is actually behind, in front of and behind the scenes at The Cloud One Prague?
It’s clear that our hotel thrives on and is shaped by its many personalities. So, here we go …


Your hotel in central Prague
Welcome to The Cloud One Hotel Prague – the ideal destination for an unforgettable stay in the enchanting city of Prague. Our hotel is located in the vibrant Old Town in Prague’s city center, just a stone’s throw away from the most important sights and a mere kilometer from Prague’s main railway station.
Our modern hotels are equipped with all the creature comforts you need in the heart of the city: from varied breakfast buffets featuring regional products to top-quality box-spring beds and designer furniture from well-known brands, through to a hand-picked selection of drinks and snacks. Our design hotel in downtown Prague is guaranteed to make your stay unforgettable – by day and by night.
Our design hotel – affordable prices in the hottest area
Our rooms are not only comfortable but also stylishly designed, to make your stay as enjoyable as possible. Each property combines modern flair with a touch of Prague tradition.
You couldn’t ask for a better base during your trip than our hotel in Prague’s historic Old Town district – with unmissable cultural attractions such as Charles Bridge and the Old Town Square on the doorstep. Prague Castle is less than 30 minutes away from our city-center hotel.
Your hotels for every kind of trip to Prague
Explore fascinating design and the rich history that Prague has to offer. Hotel staff are always on hand to give you tips and recommendations on how to get the most out of your stay in Prague’s Old Town.
If you’re traveling on business, we have workstations in our lounges, a stable Wi-Fi connection (of course!) and top-notch coffee, so you can get your work done without any hassle. Once you’ve cleared your to-do list, you can relax in the hotel’s lifestyle bar and wrap up the evening while enjoying breathtaking views of the city center.
From organic to climate-neutral – without breaking the bank
We take environmental responsibility and energy efficiency seriously, which is why our design hotel is also ultra-sustainable and certified as environmentally friendly. We don’t just want to do things that are good for our guests, but for the environment, too. Of course, there are also great organic restaurants and bars nearby.
Our hotel in the Old Town is ideal for family trips, as well. With plenty of child-friendly activities in our central location, even our youngest guests are sure to feel at ease once they’ve had their breakfast in the hotel. Explore Prague’s Old Town on your own by bicycle or discover the city’s hidden treasures on one of the many organized tours.
A lifestyle hotel within walking distance of the Old Town and main train station
We offer a central link to the main railway station and the airport for guests arriving by public transport such as the train. If that’s you, you can get from the station to our hotel in no time at all – and can start your short break in Prague right away. Parking spaces and an underground parking lot are available for those arriving by car. The nearest parking garage is also close by, thanks to our hotel’s top location in Prague.
We want to make sure that your journey to Prague is as stress-free as possible, so that you can start your adventure in Prague’s Old Town as soon as you’ve had breakfast. Whether you’re coming on a budget weekend trip with your dog or on a romantic break, Prague and our hotels always have something spectacular for you to enjoy.
Book affordable accommodation in a prime location at our design hotel
Discover Prague’s creature comforts from every angle and let yourself be pampered by our hotel’s outstanding service – all at an affordable price. Friendly staff are on hand around the clock to ensure that your time both inside and outside the hotel is unforgettable.
Book your stay at The Cloud One Hotel in Prague today and experience our unrivaled central location, comfort and hospitality for yourself. We look forward to welcoming you to Prague’s Old Town soon!