hotel Berlin Upper West Motel One view of the large buildinghotel Berlin Upper West Motel One view of the large building

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The Cloud One Berlin-Upper West

Introducing …

The Cloud One Berlin-Upper West rises up high between Ku’damm and Zoo. The 10th floor terrace boasts an incredible view over Berlin and is the perfect place for you to plot out your next destination.

THE CLOUD ONE BERLIN-UPPER WEST
Kantstrasse 163 - 165
10623 Berlin

+49 30 32293190-0
berlin-upperwest@the-cloud-one.com

How do guests rate The Cloud One Berlin-Upper West?

Very good

Overall rating from 6,721 ratings 

  • Friendliness   9.4 of 10

  • Cleanliness   9.2 of 10

  • Reception   9.2 of 10

  • Lounge & Bar   8.9 of 10

  • Location   9.7 of 10

  • Room   8.7 of 10

  • Bathroom   8.6 of 10

  • Free WiFi   9.3 of 10

  • Value for money   8.6 of 10

  • Breakfast service   8.2 of 10

The overall experience was very nice. The room is well-equipped. Everything is working properly. I really like the welcome ambient sound and image played on the TV in the room. They are very soothing and relaxing. The location is also great. The only small imperfection is that the noise of the AC is a little bit loud.

I staied in Hotel One few time. Last time was the Best! I got a room which Worth the price and more. Beautiful view to the city and beautiful Sunset! Vielen Danke ❤️

Great lication (for Charlottenburg). Great architecture. Lovely outside terrace on 10th floor. Very friendly staf.

Very friendly stuff. The rooms were clean and we had a really nice view.

Location, cleanliness and staff are excellent, as always. My room, however, was quite small.

Fantastic view from the 18th floor

Good everything

It was nice to be able to choose to not have cleaning. But perhaps the garbage could still be picked up.

All good!

This hotel has a really great location. Located across the road from the Waldorf Astoria. From the hotel it is a few minutes walk to Zoo station. From Zoo station you can go anywhere. Also, the hotel has a great terrace. One of the best views over the western part of the city.

The hotel is modern, the room was clean and quite well equipped. I was missing conditioner in the shower and a fridge to cool my drinks, but otherwise the room was great. The breakfast was somewhat underwhelming but still okay!

The stay was pretty nice. But not having a fridge/minibar or even a kettle in the room for this price point creates a very bad experience unfortunately. I wish the rooms had these simple accommodations. Thanks

The Front Desk staff was exceptional, specifically Nadine. The Bar staff was also excellent.

A nice quiet room in the busy centre of Berlin. Good price/quality balance. Good breakfast, cereals and excellent fresh fruit. A conscious nature choice. The cheese and meat was a bit boring. The contacts were dealt with very well organised and efficient that made it a bit impersonal. But the people who worked or visited the hotel made it a pleasnt stay

Loved the location and the breakfast room with a view.

A great hotel that needs to stay as it is at present. The comfort, facilties and staff are superb. I believe that there may be a trend for a few hotel businesses to carry out relabel' exercises which, in my experience, usually mean higher prices. When a business already has a winning formula it can be very unwise to introduce changes as the result can so often be giving away loyal customers to competitors. ("if it is not broken do not try and fix it") When, in the past, I have come across businesses that change things that do not need to be changed they usually lose my custom and I go elsewhere.

The service was fantastic and my requests have been accomendated well.

Small room, very modest breakfast, breakfast late (after 6.am, so missed out)

I was very happy. Especially for the value. The room was clean the bed was comfy. The staff was great. the location was great. I would surely come back & find other motel one in other areas

My favorite hotel, everything is just perfect

Super Lage

Great hotel with central location and amazing bar / terrase.

Overall excellent. Staff, room, rooftop bar, excellent.

Very comfortable and quiet room. Great location for getting out and about.

Tolle Lage, nettes Personal und eine place2be roof top bar. Zimmer Standard motel one.

Citytrip

Tolles Hotel :)

I stay at this hotel regularly during my business trips for Messe Berlin. I like its very pleasant atmosphere and its central location suits me. The only drawback is the lack of storage space (missing closet). Note about the price: Compared to the pre-COVID pandemic period, accommodation with the same quality of services is getting more and more expensive, I mainly notice this during trade fairs.

Just a couple scratch marks on the walls of the room. Other than that, it was exactly what I expected. Extremely good value for my stay in Berlin.

Unfortunately the guests in the room next to my room had a party both nights of my stay and I didn’t have any sleep! Bathe first night the reception went to the neighbor room and asked them to be quiet, this lasted for 15 minutes and then they were extremely loud until 4:00 am! The second night the same however this time the reception did not answer the telephone! I called 5 times to the front desk and no one answered! This is not acceptable. The pillows are also too big and very uncomfortable.

Really good option next to Berlin zoo. Great views from the higher floors and a fabulous roof terrace which is best at a summer breakfast when you are not competing with non-resident revellers..

The location and amenities are very nice, especially the terrace bar. However, given its popularity, I do think some space should be reserved for hotel guests as opposed to outsiders. Furthermore, staff initially would not let use part of the terrace for breakfast, which seemed odd. We were not asking for service but just wanted to sit outside given the nice weather and crowded dining room. Overall, we enjoyed our stay.

Again, an excellent experience: friendly staff, efficient processes, rooms with all essentials and a fantastic view, and a top bar! Always a pleasure coming back ...

The

Perfect Location exactly near ku dam, luxury hotel, all clean , clean rooms .happy to stay there .

The staff were all very friendly. The hotel is in a great location, well maintained, clean with nice design touches. The nightly rate is more than fair. We would definitely stay again.

Probably one of my favorite hotel stays in recent times. 10/10 would book again soon. Loved the excellent location, friendly staff, cleanliness and the rooftop was the cherry on top. Thank you to the entire team for making this such a pleasant experience.

A

Great location. Fantastic rooftop bar.

Lovely room with a view of the memorial church and a great location for u-bahn, s-bahn, and bus access. Our favorite place to stay in Berlin.

Very friendly and accommodating staff, would have liked some complementary water.

Toller CheckIn, Danke an Florance

Friendly staffs. Clean room, but a bit weak bathroom ventilation. Good breakfast. Candies at the reception are splendid.

Our stay was just fine, especially considering the price. The breakfast was very underwhelming (!!) and no water bottles were provided in the room. The reception staff was difficult to understand and we had to ask multiple times to repeat what they‘ve said. However, the room was clean and the bed was comfortable. We wondered why there was images of German actors hanging within the room, felt a bit odd. Staff was friendly especially at the bar even though their system went down and they juggled a huge amount of people with a small number of staff.

Great room with view, very helpful staff at front desk (my room was not ready, chick-in in the morning), great location near Kurfuerstendamm

As always: lovely room, of course on the small side. Great experience in lounge also. Keep it up.

Superb location. Check-in took some time with many guests queuing. Would love to have had to opportunity to choose a high or low floor. Breakfast area is fantastic, with the possibility to eat outdoor. Suggest to put a fresh bottle of water every day in the room if guests are staying multiple nights. Overall nice experience. Recommended.

Very helpful front desk staff, friendly and welcoming. Provided advice on local eateries, and best transport routes. Nothing was too much trouble for them.

Very nice hotel. Lovely roof top bar. Very clean and perfect location.

Very good. Had a comfortable stay. One feedback point; didn’t have the impression that airco in the room was working, and the temperature in the room during breakfast was very/way too high…

What do expect

  • Panorama bar
    Enjoy the view with a drink
  • Quick Check-in
    For beOne members: save time with our convenient advance check-in option
  • Free WiFi
    Throughout the premises
  • Flatscreen TV
    Stream your favourite films and music
  • Healthy breakfast buffet
    Range of organic products and Fairtrade coffee
  • Drinks and snacks
    Discover our wide selection at the One Lounge
  • Stay in parents’ room
    Free for children up to 12 years old
  • Pets welcome
    Contact the hotel directly
  • My Service Option
    Opt out of daily housekeeping – to help our environment
  • CHECK-IN/CHECK-OUT

    From 3 pm on the day
    of arrival until 12 noon on the day of departure

  • TOURIST TAX

    Berlin charges an extra city tax of 7,5% of the net accommodation price.

  • BREAKFAST

    Mon–Fri: 6.00 am – 10.00 am
    Sat, Sun and public holidays: 7.00 am – 11.00 am

  • TRAVELLING WITH CHILDREN

    You can find information here.

  • LUGGAGE STORAGE

    Available free of charge

  • DIRECTIONS AND PARKING

    You can plan your route here.
    There is no underground car park or on-site parking available at the hotel. However, there are several parking options in the immediate vicinity, including at 38 Budapester Str. in the Bikini Berlin (450 m).
     

  • PUBLIC TRANSPORT

    You can reach the hotel via the Zoologischer Garten underground and S-Bahn station.
    You can find further information about your journey here.

What types of rooms are available at The Cloud One Berlin-Upper West?

The Cloud One Berlin-Upper West Helles Hotelzimmer mit zwei weißen Betten, einem bequemen Sessel vor großen Fenstern und einem kleinen Arbeitsplatz mit Stuhl, ideal für entspannte oder produktive Momente während des Aufenthalts.The Cloud One Berlin-Upper West Helles Hotelzimmer mit zwei weißen Betten, einem bequemen Sessel vor großen Fenstern und einem kleinen Arbeitsplatz mit Stuhl, ideal für entspannte oder produktive Momente während des Aufenthalts.

The Cloud

Compact and comfortable: our standard room.
  • Room size 16 m²
  • Queen-size or king-size bed (160-180 cm)
  • Granite bathroom with rain shower
  • 40'' flat-screen TV
  • Free Wi-Fi
  • Safe
The Cloud One Berlin-Upper West Zeitgemäß eingerichtetes Hotelzimmer mit komfortablem Doppelbett, weißen Kissen, gepolsterter Rückenlehne und stilvollen Nachttischlampen für eine entspannte Atmosphäre.The Cloud One Berlin-Upper West Zeitgemäß eingerichtetes Hotelzimmer mit komfortablem Doppelbett, weißen Kissen, gepolsterter Rückenlehne und stilvollen Nachttischlampen für eine entspannte Atmosphäre.

Cosy Cloud

The smart choice: for guests looking for a cosy room.
  • Room size 16 m²
  • Granite bathroom with rain shower
  • 40'' flat-screen TV
  • Free Wi-Fi
  • Safe
  • French box-spring bed (100-140 cm)
The Cloud One Berlin-Upper West Gemütlicher Sitzbereich mit Lederstuhl, Beistelltisch und Leselampe vor bodentiefen Fenstern, die eine weite Stadtansicht bieten.The Cloud One Berlin-Upper West Gemütlicher Sitzbereich mit Lederstuhl, Beistelltisch und Leselampe vor bodentiefen Fenstern, die eine weite Stadtansicht bieten.

The Cloud with a view

For guests who know and love our compact standard room and want to enjoy a view.
  • Room size 16 m²
  • Queen-size or king-size box-spring bed (160-180 cm)
  • Granite bathroom with rain shower
  • 40'' flat-screen TV
  • Free Wi-Fi
  • From 11th floor on
  • Safe
The Cloud One Berlin-Upper West Bett mit gepolstertem Kopfteil, zwei Nachttischlampen und vier weißen Kissen. Oben drei Schwarz-Weiß-Fotografien an der Wand, die entspannte und nachdenkliche Personen zeigen. Moderne, gemütliche Atmosphäre eines Hotelzimmers.The Cloud One Berlin-Upper West Bett mit gepolstertem Kopfteil, zwei Nachttischlampen und vier weißen Kissen. Oben drei Schwarz-Weiß-Fotografien an der Wand, die entspannte und nachdenkliche Personen zeigen. Moderne, gemütliche Atmosphäre eines Hotelzimmers.

Roomy Cloud

Go big! There’s plenty of room to spread out here for a relaxed stay.
  • Queen-size or king-size bed (160-180 cm)
  • Granite bathroom with rain shower
  • 40'' flat-screen TV
  • Free Wi-Fi
  • Safe
  • Room size 20 m² - 23 m²
The Cloud One Berlin-Upper West Modern eingerichtetes Hotelzimmer mit großem, komfortablem Bett, Panoramafenstern und Blick auf eine grüne Parklandschaft sowie städtische Gebäude. Helle, klare Atmosphäre mit dunklen Akzenten und einem bequemen Sessel am Fenster.The Cloud One Berlin-Upper West Modern eingerichtetes Hotelzimmer mit großem, komfortablem Bett, Panoramafenstern und Blick auf eine grüne Parklandschaft sowie städtische Gebäude. Helle, klare Atmosphäre mit dunklen Akzenten und einem bequemen Sessel am Fenster.

Roomy Cloud with a view

For guests who prefer a larger room to relax in and would like to enjoy a stunning view.
  • Queen-size or king-size bed (160-180 cm)
  • With view
  • Granite bathroom with rain shower
  • 40'' flat-screen TV
  • Free Wi-Fi
  • Safe
  • Room size 20 m² - 23 m²
The Cloud One Berlin-Upper West Blick aus einem Fenster auf die Kaiser-Wilhelm-Gedächtniskirche in Berlin, umgeben von modernen Gebäuden und belebten Straßen mit Bäumen und Verkehr.The Cloud One Berlin-Upper West Blick aus einem Fenster auf die Kaiser-Wilhelm-Gedächtniskirche in Berlin, umgeben von modernen Gebäuden und belebten Straßen mit Bäumen und Verkehr.

Roomy Cloud with memorial church view

For guests who prefer a larger room to relax in and would like to enjoy a stunning view.
  • Queen-size or king-size bed (160-180 cm)
  • Granite bathroom with rain shower
  • 40'' flat-screen TV
  • Free Wi-Fi
  • Safe
  • Room size 20 m² - 23 m²
  • View of the Kaiser Wilhelm Memorial Church
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