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The Cloud One Berlin-Upper West
Introducing …
The Cloud One Berlin-Upper West rises up high between Ku’damm and Zoo. The 10th floor terrace boasts an incredible view over Berlin and is the perfect place for you to plot out your next destination.
THE CLOUD ONE BERLIN-UPPER WEST
Kantstrasse 163 - 165
10623 Berlin
+49 30 32293190-0
How do guests rate The Cloud One Berlin-Upper West?
Very good
Overall rating from 6,697 ratings
Friendliness 9.4 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 8.9 of 10
Location 9.7 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9.3 of 10
Value for money 8.6 of 10
Breakfast service 8.2 of 10
Fantastic staff. Perfect location. I got a nice room.
Nice hotel. Great location and super friendly staff.
Staff were superb 10th floor bar and lounge was outstanding both inside and out
First contact with receptionist at approx. 1200 on 28/08/26 was very good. She was very pleasant and helpful. Room was clean I have no complaints about the service team. Breakfast was very good and the team at the breakfast area were pleasant and helpful. The bar area was really nice and very relaxing. The waiters and waitresses were great at their job but if I had to say anything, it was that sometimes I was served at the bar and other times I was told it was waiter service only, which slowed down the process a bit. Other than that, they were great.
easy processing, nice room with great view,
The rooms are very small, the staff are a bit sullen, and the smell in the hallway is quite unpleasant; the prices could perhaps be adjusted to reflect this. Apart from that, we loved everything—the hotel was excellent.
The overall experience was very nice. The room is well-equipped. Everything is working properly. I really like the welcome ambient sound and image played on the TV in the room. They are very soothing and relaxing. The location is also great. The only small imperfection is that the noise of the AC is a little bit loud.
I staied in Hotel One few time. Last time was the Best! I got a room which Worth the price and more. Beautiful view to the city and beautiful Sunset! Vielen Danke ❤️
Great lication (for Charlottenburg). Great architecture. Lovely outside terrace on 10th floor. Very friendly staf.
Very friendly stuff. The rooms were clean and we had a really nice view.
Location, cleanliness and staff are excellent, as always. My room, however, was quite small.
Fantastic view from the 18th floor
Good everything
It was nice to be able to choose to not have cleaning. But perhaps the garbage could still be picked up.
All good!
This hotel has a really great location. Located across the road from the Waldorf Astoria. From the hotel it is a few minutes walk to Zoo station. From Zoo station you can go anywhere. Also, the hotel has a great terrace. One of the best views over the western part of the city.
The hotel is modern, the room was clean and quite well equipped. I was missing conditioner in the shower and a fridge to cool my drinks, but otherwise the room was great. The breakfast was somewhat underwhelming but still okay!
The stay was pretty nice. But not having a fridge/minibar or even a kettle in the room for this price point creates a very bad experience unfortunately. I wish the rooms had these simple accommodations. Thanks
The Front Desk staff was exceptional, specifically Nadine. The Bar staff was also excellent.
A nice quiet room in the busy centre of Berlin. Good price/quality balance. Good breakfast, cereals and excellent fresh fruit. A conscious nature choice. The cheese and meat was a bit boring. The contacts were dealt with very well organised and efficient that made it a bit impersonal. But the people who worked or visited the hotel made it a pleasnt stay
Loved the location and the breakfast room with a view.
A great hotel that needs to stay as it is at present. The comfort, facilties and staff are superb. I believe that there may be a trend for a few hotel businesses to carry out relabel' exercises which, in my experience, usually mean higher prices. When a business already has a winning formula it can be very unwise to introduce changes as the result can so often be giving away loyal customers to competitors. ("if it is not broken do not try and fix it") When, in the past, I have come across businesses that change things that do not need to be changed they usually lose my custom and I go elsewhere.
The service was fantastic and my requests have been accomendated well.
Small room, very modest breakfast, breakfast late (after 6.am, so missed out)
I was very happy. Especially for the value. The room was clean the bed was comfy. The staff was great. the location was great. I would surely come back & find other motel one in other areas
My favorite hotel, everything is just perfect
Super Lage
Great hotel with central location and amazing bar / terrase.
Overall excellent. Staff, room, rooftop bar, excellent.
Very comfortable and quiet room. Great location for getting out and about.
Tolle Lage, nettes Personal und eine place2be roof top bar. Zimmer Standard motel one.
Citytrip
Tolles Hotel :)
I stay at this hotel regularly during my business trips for Messe Berlin. I like its very pleasant atmosphere and its central location suits me. The only drawback is the lack of storage space (missing closet). Note about the price: Compared to the pre-COVID pandemic period, accommodation with the same quality of services is getting more and more expensive, I mainly notice this during trade fairs.
Just a couple scratch marks on the walls of the room. Other than that, it was exactly what I expected. Extremely good value for my stay in Berlin.
Unfortunately the guests in the room next to my room had a party both nights of my stay and I didn’t have any sleep! Bathe first night the reception went to the neighbor room and asked them to be quiet, this lasted for 15 minutes and then they were extremely loud until 4:00 am! The second night the same however this time the reception did not answer the telephone! I called 5 times to the front desk and no one answered! This is not acceptable. The pillows are also too big and very uncomfortable.
Really good option next to Berlin zoo. Great views from the higher floors and a fabulous roof terrace which is best at a summer breakfast when you are not competing with non-resident revellers..
The location and amenities are very nice, especially the terrace bar. However, given its popularity, I do think some space should be reserved for hotel guests as opposed to outsiders. Furthermore, staff initially would not let use part of the terrace for breakfast, which seemed odd. We were not asking for service but just wanted to sit outside given the nice weather and crowded dining room. Overall, we enjoyed our stay.
Again, an excellent experience: friendly staff, efficient processes, rooms with all essentials and a fantastic view, and a top bar! Always a pleasure coming back ...
The
Perfect Location exactly near ku dam, luxury hotel, all clean , clean rooms .happy to stay there .
The staff were all very friendly. The hotel is in a great location, well maintained, clean with nice design touches. The nightly rate is more than fair. We would definitely stay again.
Probably one of my favorite hotel stays in recent times. 10/10 would book again soon. Loved the excellent location, friendly staff, cleanliness and the rooftop was the cherry on top. Thank you to the entire team for making this such a pleasant experience.
A
Great location. Fantastic rooftop bar.
Lovely room with a view of the memorial church and a great location for u-bahn, s-bahn, and bus access. Our favorite place to stay in Berlin.
Very friendly and accommodating staff, would have liked some complementary water.
Toller CheckIn, Danke an Florance
Friendly staffs. Clean room, but a bit weak bathroom ventilation. Good breakfast. Candies at the reception are splendid.
Our stay was just fine, especially considering the price. The breakfast was very underwhelming (!!) and no water bottles were provided in the room. The reception staff was difficult to understand and we had to ask multiple times to repeat what they‘ve said. However, the room was clean and the bed was comfortable. We wondered why there was images of German actors hanging within the room, felt a bit odd. Staff was friendly especially at the bar even though their system went down and they juggled a huge amount of people with a small number of staff.
What’s it like at The Cloud One Berlin-Upper West?
What’s it like at The Cloud One Berlin-Upper West?
What do expect
- Panorama barEnjoy the view with a drink
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Free WiFiThroughout the premises
- Flatscreen TVStream your favourite films and music
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Drinks and snacksDiscover our wide selection at the One Lounge
- Stay in parents’ roomFree for children up to 12 years old
- Pets welcomeContact the hotel directly
- My Service OptionOpt out of daily housekeeping – to help our environment
- CHECK-IN/CHECK-OUT
From 3 pm on the day
of arrival until 12 noon on the day of departure - TOURIST TAX
Berlin charges an extra city tax of 7,5% of the net accommodation price.
- BREAKFAST
Mon–Fri: 6.00 am – 10.00 am
Sat, Sun and public holidays: 7.00 am – 11.00 am - TRAVELLING WITH CHILDREN
You can find information here.
- LUGGAGE STORAGE
Available free of charge
- DIRECTIONS AND PARKING
You can plan your route here.
There is no underground car park or on-site parking available at the hotel. However, there are several parking options in the immediate vicinity, including at 38 Budapester Str. in the Bikini Berlin (450 m).
- PUBLIC TRANSPORT
You can reach the hotel via the Zoologischer Garten underground and S-Bahn station.
You can find further information about your journey here.
What types of rooms are available at The Cloud One Berlin-Upper West?
The Cloud
Compact and comfortable: our standard room.
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Safe
Cosy Cloud
The smart choice: for guests looking for a cosy room.
- Room size 16 m²
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Safe
- French box-spring bed (100-140 cm)
The Cloud with a view
For guests who know and love our compact standard room and want to enjoy a view.
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- From 11th floor on
- Safe
Roomy Cloud
Go big! There’s plenty of room to spread out here for a relaxed stay.
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Safe
- Room size 20 m² - 23 m²
Roomy Cloud with a view
For guests who prefer a larger room to relax in and would like to enjoy a stunning view.
- Queen-size or king-size bed (160-180 cm)
- With view
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Safe
- Room size 20 m² - 23 m²
Roomy Cloud with memorial church view
For guests who prefer a larger room to relax in and would like to enjoy a stunning view.
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Safe
- Room size 20 m² - 23 m²
- View of the Kaiser Wilhelm Memorial Church
01 / 01
The Lifestyle Hotel in detail
Comfortable rooms, the Panorama Bar on the 10th floor and exceptionally good service
Choosing the right hotel is crucial for the perfect short break, which is why, as well as a prime location near the city centre, a hotel with a modern design is also of great importance: our The Cloud One Berlin-Upper West offers both. Situated between Kurfürstendamm and Bahnhof Zoo, the hotel rises into the Berlin skyline – from the terrace on the 10th floor, you’ll enjoy a unique view over the city. Rooms designed with an eye for detail – from the compact ‘The Cloud’ to the ‘Roomy Cloud’ with a view of the Kaiser Wilhelm Memorial Church – and our Panorama Bar with its rooftop views can all be found at this Berlin design hotel. The hotel’s facilities guarantee a superb stay in the heart of Charlottenburg, with modern rooms and granite bathrooms. And thanks to its central location, you’re just a few minutes’ walk from Kurfürstendamm or Zoologischer Garten. In addition, there’s free Wi-Fi throughout the hotel, a healthy breakfast buffet featuring plenty of organic produce and fair-trade coffee, as well as quick check-in for beOne members – just a few of the amenities that guarantee a comfortable stay in Berlin. The hotel’s location at the Zoologischer Garten transport hub (U-Bahn and S-Bahn) couldn’t be better for a stress-free arrival and departure. Are you travelling with children? Children up to the age of 12 stay free of charge in their parents’ room. And your four-legged friend is also welcome – simply contact the hotel directly to arrange this.
Book a design hotel in Berlin and discover the sights
Whether you’re spending a long weekend in the city, on a business trip or planning a city break with your best friend: the best way to explore Berlin from our hotel is on foot or by underground and S-Bahn, direct from Zoologischer Garten. We’ve put together a list of the main attractions in the area for you, so you don’t have to:
Kurfürstendamm (Ku’damm): Berlin’s famous shopping and promenade, right on our doorstep.
Kaiser Wilhelm Memorial Church: A historic memorial and landmark on Breitscheidplatz.
Berlin Zoo & Bahnhof Zoo: One of the world’s most biodiverse zoos, right next to the underground and suburban railway station near the hotel.
Bikini Berlin: A concept shopping centre opposite the zoo.
Tiergarten: Berlin’s ‘green lung’, ideal for a stroll between sightseeing stops.
Charlottenburg Palace: A Baroque palace in the district of the same name, just a few minutes’ walk from the hotel.
Brandenburg Gate: Berlin’s most famous landmark, easily accessible by bus or underground.
Reichstag Building: Seat of the Bundestag, featuring a glass dome open to the public.
Potsdamer Platz: A modern district with cinemas, shopping and architectural highlights.
Museum Island: A UNESCO World Heritage Site featuring the Pergamon Museum, the Old National Gallery and others (a little further away, easily accessible by underground).
Frequently Asked Questions about the Hotel – FAQ
We’ve answered the most important questions about your stay at our The Cloud One Hotel in Berlin Upper West. If you have any further questions, please feel free to contact us at any time.