VIE
The Cloud One Hotels w Wiedeń
01 / 01
To mówią nasi goście
Bardzo dobry
Ogólna ocena na podstawie 30 265 opinii
Uprzejmość 9.2 z 10
Czystość 9.2 z 10
Recepcja 9 z 10
Hall i bar 9 z 10
Położenie 9.6 z 10
Pokój 8.8 z 10
Łazienka 8.8 z 10
Bezpłatna sieć wi-fi 9.3 z 10
Stosunek ceny do jakości 8.7 z 10
Ocena śniadania 8.4 z 10
The hotel location is great. We are disappointed with the service. We reserved a room with a cancellable and changeable rate in March (6 months ago.) When we checked in, the receptionist assigned us a room in the "S" level. It is like in the basement of the hotel. I asked if we could get a room on a higher level. The receptionist said we had to pay more. When asked how much more, he did not tell us. The room was small also. We felt unwelcome and disappointed during our stay.
Easy to use and basic services.
It was overall really great. The location is great and the room is beautiful. The Bed is very very comfortable and everything is clean. Only downsides are the view from the room which are right in front of another hotel or apartment building so people can look into your room easily and the bathroom door can’t be locked or kept open properly. Overall very nice stay. Probably not worth the price tho, it was very very expensive
Hotel piękny, obsługa miła, lokalizacja jeszcze lepsza, śniadania pyszne.
Very comfy bed, quiet room and a normal hairdryer. Great hotel bar as well, staff is great and negronis even better.
Excellent stay Friendly and care taking team
Generally excellent. Room was pretty cramped with very little room to move around but perfectly fine for just myself for one night, especially given the price point and location. In-room facilities were fine, bed very comfortable, noise insulation from street outside was very good (I had requested a room with city view), noise insulation from door to corridor not so good, so some disturbance from people talking in the corridor - in common with almost every hotel I have ever stayed at! Breakfast was great, loved the breakfast seating area.
Even though the hotel is situated right next to Vienna Central Station, my stay was brilliant. The service and staff are perfectly coordinated, just as they are in all the other cities.
Very good location, very comfortable rooms, good breakfast - but unfortunately no warm dishes (eg. scrambled eggs).
No complaints at all. Room was comfortable and offered all the necessary facilities. Very clean. Staff both efficient and friendly. The hotel's location is super convenient and offers extremely good value. This was our second visit and we wouldn't hesitate to stay in future.
The rooms were okay and spotlessly clean. I'd have expected some pictures in an otherwise completely dull room. Also, a bottle of water and hydrating cream are normally standard in your price range.
Very pleasant place. Location top, staff friendly and helpful.
Toll
a coffe port is missing in the room
Clean and comfortable. At arrival, no iron / board was available!. After 2 days I could get one and get to give you my ID as deposit/pledge. The switches for light in the room are confusing, as the wrong combination between the one next to the door and the one next to the bed gives the impression of no power. Unfortunately, you have sent me the wrong invoices. I explicitely asked at check in for TWO separate invoices. At the day of check out, the person at the reception could not work it out. Sent by mail the next day but wrong. I am still waiting for the right invoicing (separate invoices!).
Great hotel right on the ring and short walk to the centre and museum quarter. Room (balcony Room on second floor) was fabulous. Breakfast was nice way to start the day
I had a lovely stay. Very kind and friendly reception team (thanks Mario!), breakfast/bar team, cleaning team... Comfortable bed, extremely quiet room, very nice shower (though it would be nice to have more hanging options for bathroom towels (hooks?)). Very good breakfast. Fantastic location. All in all: happy! Thank you!
Europe style breakfast of Carbohydrates is not healthy but it is Europe. However, maybe consider that travelers from outside of Europe may appreciate some healthy choices.
No problems
Too bad smell in room, especially in bathroom, you have to find a solution, we asked this situation to receiption, but no solution, no again stay in your hotel.
Good location and clean rooms, but some important drawbacks. The hotel is modern, clean, and in an excellent location near the city center and the State Opera. However, my room faced a dark inner courtyard, so it felt dim throughout the day. There was also no mobile signal in the room, making it impossible to use my own internet connection, while the hotel Wi‑Fi was unsecured. Another disappointment was the lack of basic in-room amenities. There was no kettle, and food or drinks from the bar could not be taken to the room. As a result, whenever I wanted a snack or a hot drink, I had to stay in the bar instead of relaxing in my room. Overall, an okay stay, but not a hotel I would be eager to return to.
Location, breakfast and rooms-Amazing!!
Excellent as always. Very high standard of housekeeping and maintenance.
People at reception seemed uninterested but they did a great job nevertheless. forgot to give me my water though. Room was clean, everything worked as expected.
Clean, comfortable for a short stay & very conscientious to Westbahnhoff
As always, my stay was lovely. However, for this price, I would expect individual soaps/shampoos instead of having to share bigger bottles with other guests. I cannot imagine that there is a way to ensure that the bigger bottles haven‘t been tampered with.
I would especially like to thank the gentleman at the reception who was working at around 2 p.m. on September 7. He was extremely friendly, welcoming and helpful. We really appreciated his kindness and warm hospitality. He made us feel very welcome, and I am very grateful for his help. Thank you!
Hot water came and went a little. No news channels on TV in English. No hot breakfast No coffee and tea in rooms.
Clean, friendly staff, very good breakfast, good location if you are travelling especially, restaurants around the motel, shops etc.
very nice hotel, with perfect localization just next to train station. Rooms are tidy, staff is great and very helpfull. Breakfast is ok, but there could be more warm dishes.
super śniadanie, super personel, czystość
Recepcja, uprzejmość obsługi, windy, pokój i widok z pokoju - rewelacyjnie! Śniadanie - w porządku ale bez specjalnych rewelacji. Minimalna (ok.2€) różnica w cenie rezerwacji i do zapłaty w hotelu której recepcjonista nie umiał wyjaśnić:)
All ok.
Alles OK.
Doskonała lokalizacja, świetnie skomunikowany przez bliskość do pociągu, metra i tramwajów. Czysty, nowy hotel. Ładne pokoje (czekały już na nas mimo, że byliśmy wcześniej). Dobre śniadania (można by tylko dołożyć coś na ciepło w bemarach). Miła obsługa. Bardzo dobry stosunek ceny do jakości. Na pewno mógłbym śmiało go polecić innym lub samemu go wybrać przy następnym pobycie w Wiedniu.
:Profesjonalizm. Idealny hotel miejski
czyste, ładne pokoje, bardzo cicho pomimo bliskości dworca kolejowego, dobre śniadania, świetna lokalizacja, dobrze skomunikowany z centrum
To już nasz ósmy pobyt w tym hotelu; za każdym razem wszystko jest perfekcyjne (czysty i wciąż nowy pokój, piękne widoki, pyszne śniadanie, pyszne drinki w barze w holu)
Dobry wybór w rozsądnych pieniądzach, pobyt w hotelu przebiegł bezproblemowo, doskonała lokalizacja wzmocniła pozytywne wrażenia.
Wszystko bardzo dobrze, z wyjątkiem braku miejsca do zjedzenia śniadania.
Pan z recepcji na nocnej zmianie był Bardzo uprzejmy i pomocny przy późnym zameldowaniu
Wspaniały pobyt we wspaniałym hotelu. Wszystkie nasze oczekiwania zostały zaspokojone a nawet przekroczone! Idealna lokalizacja pozwoliła nam cieszyć się urokami Wiednia bez konieczności dojazdów. Dziękujemy bardzo i pozdrawiamy Frau Renatę <3
To nasz trzeci pobyt. Wszystko w najlepszym porządku.
Na plus - lokalizacja, szybkie windy, przytulne ręczniki, wygodne łóżka Do poprawy - półeczka przy dwuosobowym łóżku tylko z jednej strony zamiast z dwóch
Dziekujemy za wspaniały pobyt w Wiedniu. Odwiedziliśmy wasz hotel gdzie Katia zajeła sie nami i naszymi wnuczkami z wielką życzliwością. Pokoje otrzymaliśmy tak jak sobie życzyliśmy obok siebie a cały personel był bardzo pomocny. Swietna lokalizacja.
Jak zwykle prawie wszystko OK, ale nie działał internet, i to jest problemem - chyba tylko w pokoju, gdzie mieszkaliśmy !
Pełna satysfakcja, profesjonalna obsługa
Lokalizacja na city break świetna, sniadanie b.dobre i każdy znajdzie cos dla siebie. Bardzo miła i pomocna obsługa. do zobaczenia.
Jak zawsze miło, pokoje czyste, śniadania bardzo dobre, obsługa grzeczna i sympatyczna.
Hotel sprawdzony. L:ubie wracać do tej sieci hoteli. Bardzo wysoki poziom. Dziękuję za gościnę.
