MUC
The Cloud One Hotels w Monachium
01 / 01
To mówią nasi goście
Bardzo dobry
Ogólna ocena na podstawie 40 171 opinii
Uprzejmość 9.3 z 10
Czystość 9.2 z 10
Recepcja 9.2 z 10
Hall i bar 9 z 10
Położenie 9.1 z 10
Pokój 8.7 z 10
Łazienka 8.6 z 10
Bezpłatna sieć wi-fi 9.3 z 10
Stosunek ceny do jakości 8.6 z 10
Ocena śniadania 8.4 z 10
Staff friendly and helpful, convenient location, rather small but tidy and cosy room. A kettle and a fridge would have been nice. Will repeat the experience gladly when need arises.
Excellent Staff, fun, interesting and comfortable lounge. Rooms clean and bed comfortable
Clean and comfortable bed and room. Great breakfast. Easy access to public transport. Perfect for our 5 day stay.
Very good location
Clean and comfortable room. Quiet place
Breakfast was very poor. One coffee machine available to hundreds of people. One of the worst breakfasts experience i ever had! No water in the room and also we could not get any hot water instead you have to go to the restaurant for a glass of hot water. Very inconvenient.
Excellent hotel - modern, clean and great location.
Great property and location although road is under construction. Friendly staff and super clean rooms.
The hotel was very clean, staff was courteous and friendly, and breakfast was delicious.
Staff was very nice, especially on the reception!
perfect for work trips. will book again
I had an excellent stay at Motel One München-East Side, the staff was very friendly, the breakfast was good also, but there could be a bit more variety. The room was clean and had the basic necessities, but a mini fridge would've been nice.
Overall our stay was very good,however I feel the breakfast wasnt as good as on my previous visits and the cost of drinks at the bar is becoming very expensive.
Optimale Lage für City Tour
1) clean, small, efficient, such was the room experience 2) I urge you further improve on sustainability. Your plastic pens, custom designed for Motel One at your behest, are a disgrace. Kilos of completely unnecessary hard core plastic churned out into the environment, oceans ultimately. It’s a shame. Please withdraw them without delay. They are an anti-advertisement for you.
Motel One = best hotel
Super Hotel
Service was excellent, the concierge team was very helpful our few questions and requests. The location was conveniently located in an area that's within a 15 min walk to most popular attractions with shopping, restaurants, and cafes close by. A 5-minute walk to the Karlsplatz S-Bahn station, a 45 minute straightforward ride in from the airport. It's centralized but quiet at the same time, it was a good combo for us. The room was not big but just the right size for two people to rest and sleep for a few nights. The washroom could use ventilation, but we did learn to open the room's window after a shower to help remove the humidity. The washroom door could not stay open which means it cannot ventilate when we're out for the day.
Hotel was not fully booked. Yet they gave me a Room facing the construction side. At 7 in the morning they started with the slatch hammer. When the Hotel is not fully booked there should be no reason to give the guest a room facing the construction side. When mentioning it at the reception, the answer should not be "well we also don´t know when they start" and should also not be "we weren´t ready with cleaning the other rooms" and should also not be "we can not make everything possible"
My hotel of choice when in Munich. Good bed, good shower, good location!
Everything was oke. Only the temperature of the shower went colder and warmer automatically. That was unplesent .
Nice, modern rooms with everything one needs. Clean.
Friendly and helpful staff
Bylo super i sympatycznie
Great value for money. The hallways and the room descriptions take a bit of getting used to. Everything could be labeled better. Friendly staff and great breakfast - I will sure come back
Clean, comfortable. Fantastic pillows. Invigorating shower. Lacks hot breakfast buffet options.
price of parking in the garage is very high
The Hotel was clean, and the staff was very friendly. The room lacked a phone so no way to contact the front desk. Tried using my cell phone hand was on hold for 30 minutes. Ended up having to go down to the front desk. The room was hot and there was no way to cool it. The staff said the room has cooling system but it was not effective. The location of the hotel was ideal. I would not stay at this hotel in the future due to lack of cooling the room. I would stay at a hotel that had AC where I could control the temperature to get a good sleep.
Very friendly staff, great rooms with nice view, very nice location. I only needed a fridge in the room. Otherwise everything was great. Highly recommended.
friendly and helpful staff, comfortable beds and good and easy to use safety deposit boxes
⭐ 1-Star Review — H2 Hotel München Olympiapark Extremely disappointing stay — the room was unbearably hot Our family of four stayed at H2 Hotel München Olympiapark for three nights, and unfortunately this was one of the most disappointing hotel experiences of our European trip. The biggest problem was the temperature and humidity in our room. The cooling system was running and sounded like it was functioning, but it simply did not cool the room. All four of us—including our two children—were extremely uncomfortable and complained about the heat throughout all three nights. Sleeping was very difficult. We reported the problem to the front desk the first morning and were told they would look into it. Unfortunately, there was no meaningful follow-up. I eventually escalated the situation to the General Manager, who was actually very polite and took the time to speak with me and show us other rooms. I demonstrated that the unit in our room was running but that the room itself was not cooling. He explained the hotel's approach to energy efficiency and why the cooling system was operating the way it was. I understand that hotels have to consider energy efficiency, but that does not make it acceptable for guests to spend three nights in an excessively hot and humid room without an effective solution. We also noticed signs of what appeared to be mold in our bathroom. The General Manager showed us other rooms, and the bathrooms in those rooms did not appear to have the same issue. When I asked the General Manager for some form of financial compensation because of the situation, the only compensation offered was free bottled water. After three nights of poor sleeping conditions for our entire family, that was simply not an adequate resolution. To be fair, the employees we interacted with were generally polite and courteous. My issue is not with the individual staff members. The problem is with the property's management, the cooling system, and the decision to continue accommodating guests under these conditions without providing an effective alternative. The location is excellent—right by the U-Bahn and close to Olympiapark—and the hotel has some good features. However, a convenient location does not make up for being unable to sleep comfortably for three consecutive nights. I would strongly recommend that management address the cooling situation and have a real contingency plan for guests when the rooms cannot be adequately cooled. For our family, this was a 1-star experience, and we would not stay here again during warm weather. One interesting thing I found while researching this is that other guests have independently described very similar AC problems, including rooms that remain hot despite the system appearing to operate. Even the hotel's own review-response team has acknowledged complaints about rooms not cooling properly. That actually makes your review particularly credible because you're describing a recurring property-level problem rather than simply an isolated bad experience.
Functional Room with efficient air conditioned - Excellent bar - Design Spaces Breakfast was good but exactly the same for all 13 days of my stay. Never anything different despite the high cost. Every day the cleaning room was done right when I got back to my room from German school (around 1 pm). I politely asked if it could be done earlier or later, but it wasn’t.
We stayed for two nights and one them we have the lights in the room ON because of a technical problem. Obviously we couldn’t sleep. The lights didn’t turn off and we reported this at 11:45pm just before going to sleep when the kids were already in bed. The reception desk said the technician was already out of the hotel and the only option was changing the room. But for this we have to completely pack and move from our actual room. That means packing all the belongings toiletries at midnight!!! We asked if we can move to the other room and keep the belongings there until next morning when we had to do the checkout. The lady on the phone was very rude and told us they were no more alternatives, just completely move or try to sleep with the lights on. Very desrespectful. Her reasoning was that she had to keep in the system two rooms under my name and if we do so they will charge us for the second room!! Unbelievable!! The only start is for the good breakfast.
Everything is fine, clean room and a good bathroom. Near center of the city, 10 minutes with metro.
Ti manage better the parking avaiability
Nice motel but the room is very small and the location not great to visit the city.
Upon arriving the room was clean and ready, but small details were missing eg the lid for the shower. Staff was very friendly and polite. Special thanks to the man who helped me to get back my Krzysztof from the room after check out!
1. Found nail clipping on the floor by bed. 2. Bartenders were huffing and puffing about normal requests. 3. Suggesting you fill your bottles w toilet room water! 4. The service in the lobby was at a holler across the lobby. Absolute shocker! Dirty ashtrays from night before in garden! Every request felt like a huge ask. There are little to no real service value. TV didn’t work, couldn’t use alarm or access anything beyond an aquarium view. Disaster I drop my 6 to 3 with these memories. Oh god 5he sounds of people’s doors slamming!!, worst rest of my life.
Brilliant service, both at check in and in the bar/restaurant
Alles OK.
super, ale w pokojach moglyby byc szklanki
Obsługa i lokalizacja fantastyczna. Śniadania bardzo dobre choć mogłoby być podawane coś więcej na ciepło. Jedyny mały minus jaki mogę zgłosić to brak zestawu kawowego/herbacianego w pokoju ale mimo tego polecam pobyt w tym motelu.
Bardzo przyjemny hotel, czysty, w dobrej lokalizacji z bardzo smacznym śniadaniem
spędziliśmy w Motel One München-Sendlinger Tor trzy noce. Pokój, jak zawsze przedstawia dobry standard (wielkość / wyposażenie). nieco mała część śniadaniowa co powoduję, że trudno dostać się do stolika ze względu na małe odległości między nimi. Łazienka w pokoju ok. minus - niedziałająca wentylacja/klimatyzacja
Hotel ma bardzo dobre położenie i świetny roof-top bar. Pokoje są bardzo małe. Śniadanie jest najsłabszym punktem, brakuje ciepłego jedzenia typu kiełbaski, bekon. Wybór warzyw jest bardzo skromny. W mojej ocenie cena śniadania jest za wysoka.
Nie mam uwag. Jestem zadowolony z pobytu.
Hotel położony blisko dworca, co jest korzystne jeżeli podróż odbywa się pociągiem. Ale okolica nie jest zbyt przyjemna. Miła obsługa na recepcji, funkcjonalne pokoje, wygodny materac. Cały czas niestety brakuje dla mnie czajnika w pokoju. Szyba od kabiny prysznicowej skrócona co powoduje zachlapanie łazienki. Nie rozumiem tej oszczędności. Mimo wszystko nadal zatrzymam się w hotelach sieci Motel one bo je lubię i czuję się w nich komfortowo :)
Motel One to odkrycie nowego miejsca do podróżowania. Przestrzeń z dobrym designem, pokoje z widokiem na miasto ( z wieży ) . Śniadanie ciekawe a obsługa symptyczna . Można zaparkować samochód na parkingu pod hotelem.
Czysto, przyjemnie, bardzo dobre śniadanie.
Dobre położenie obiektu, bardzo miła i pomocna obsługa. Czysto i komfortowo. Zakres oferty śniadaniowej mógłby być szerszy jednak wszystko było świeże i smaczne. Dobre miejsce na wypad do miasta.
