BER
The Cloud One Hotels ve Berlíně
01 / 01
Co říkají naši hosté
velmi dobré
Celkové hodnocení z 40 729 hodnocení
Přívětivost 9.4 z 10
Čistota 9.2 z 10
Recepce 9.3 z 10
Salonek a bar 9 z 10
Poloha 9.4 z 10
Pokoj 8.7 z 10
Koupelna 8.6 z 10
Wi-Fi zdarma 9.3 z 10
Poměr cena/výkon 8.5 z 10
Snídaně 8.3 z 10
I loved everything at your hotel, like every time I stay at Motel One. I would just like that breakfast is served a bit later (to 11 would be great). See you soon
Room not vacuumed (candy or plastic or some such on the carpet). Shower tub very slippery and raked at a slope to the drain and almost broke the glass curtain when I slipped. key light thing not functioning when I left and the lights were on with or without the key - so like, why not just leave it that way?
This hotel was in a great location for a three night stay in Berlin! It was easy to get to from the train, staff were nice, and rooms were clean! I would stay here again!
The overall experience was very nice. The room is well-equipped. Everything is working properly. I really like the welcome ambient sound and image played on the TV in the room. They are very soothing and relaxing. The location is also great. The only small imperfection is that the noise of the AC is a little bit loud.
it was a good idea to stay here, as the hotel is located in the city center. many shops, restaurants, visiting places are only a few steps away. the room was clean and tidy, everything was properly prepared. it was a flawless experience
We had a lovely stay here. Big shoutout to Fara for making our honeymoon super special. The hospitality and the staff was very nice, which was a cherry on top for our German holiday
Your key system had issue, was not possible to enter the rooms without a member of the staff. Someone entered the room while I was naked - unacceptable. The 20 EUR refund is nothing.
Great Hotel. Great Service and food.
Toller Service
All was nice and great! Highly friendly staff and perfectly cleaned room!!! Thank you…some warm sausages would be nice!
I staied in Hotel One few time. Last time was the Best! I got a room which Worth the price and more. Beautiful view to the city and beautiful Sunset! Vielen Danke ❤️
Nice staff. Clean - both public areas and bedroom. Great location. Room slightly difficult to move around in. Good breakfast. Decent value.
While i got my room prepared for 1 person instead of 2, i had to ask towels and blanket and the woman was really kind and helpful, even if we didnt speak the same language. Thank her so much! The room was perfectly clean, quiet, the window was also clean, easy to open, the aircondition was working well and fast. The air in the room was good, the floor was also very clean. The blue pillows were amazing 😊 The view from 5th floor was incredible! The receptionists were pretty kind, and helpful. 💯
Pobyt splnil očekávání.
Although the hotel is next to the train station and it will have a bit of noise (but doesn't affect my sleep), the stay is value for money, the entire hotel is clean and new and comfy. Staff are nice and willing to answer questions, and very helpful.
Great lication (for Charlottenburg). Great architecture. Lovely outside terrace on 10th floor. Very friendly staf.
Service in the hotel is fine as usual Some comments to the room - No safe (haven´t stayed in a motel one without) - no bedside shelf/storage space (haven´t stayed in a motel one without) - not enough shelf/storage space in the bathroom (normally behind the toilet)
Overall great experience.
The price to quality ration is good. The bathroom and particularly the shower are perfect. The bed is fine although the pillows are too hard (but this is a personal preference). If the location were better I would definitely recommend the hotel, however for us it was less than ideal: it felt a bit far from everything with few restaurants and close to now supermarket.
Upon check-in, my other credit card was used without my permission, by mistake of the male receptionist. The receptionist voided it, but I still was charged €2 for an exchange rate difference in the bank. On another occasion, another male receptionist was quite loud calling me out that I shouldn't pour water by the water station in to my water bottle, and instead do it in the bar. "You will make a mess". Like I was commiting a crime. Everybody else (around 8 other guests waiting to check-in) looked at us surprised. There is a better way of communicating properly, in our opinion, and the male receptionist's way was quite humiliating. Not sure if this was a racial thing, though. The other two female receptionists we encountered were pleasant. I didn't notice when I was booking but the hotel room does not come with a refrigerator, so I guess any kind of food intake in the room is discouraged. Although the bathroom is small, it serves our needs quite efficiently.
Excellent hotel, situated in a quiet area but very close (50-100m) to both rail and road connections. The hotel staff, both reception and back-room, are very friendly and helpful. Rooms are compact but well equipped and comfortable and kept in a good condition making for a comfortable stay. Breakfast selection was both varied and plentiful, with staff constantly checking and refilling the food stations and keeping the area clean.
Everything was superb like always
Brilliant service and great location
Very friendly stuff. The rooms were clean and we had a really nice view.
Friendly and cheerful staff at MotelOne near Berlin's Central Station!
Very clean and comfortable. Bar on 9th floor wasn’t great. The room itself was a bit on the small side. Enjoyed our stay!
Everything was great but a small fridge in the room would be ever better.
The reception handled our little parking garage issue excellent and super friendly and uncomplicated. 👍🏼👍🏼
No water on arrival. No coffee on arrival. No water pot in room. No refrigerator or microwave in room. Room extremely small. Front desk staff curt.
Location, cleanliness and staff are excellent, as always. My room, however, was quite small.
Great hotel, great location. I would give it a 10 except that we were charged 3 nights instead of 2. Our original reservation showed 3 nights, but I advised the front desk that we would only be staying for 2. I was told that wasn't a problem as I had a no restrictions rate. The day of checkout I brought our keys to the front desk and again let the front desk personnel know we were checking out that morning. I was told we would get an email receipt. My mistake for not insisting on a paper receipt confirming charges before I left.
The staff was very kind and professional.
Clean hotel,good location,friendly staff.
Motel One represents a standard across cities and countries which makes the trip more relaxing. One knows why to expect and can rely on the consistency of the offer.
The room was very quiet, which was very important to me. The air conditioning worked very well, and the room always felt fresh. The breakfast selection felt rather limited. Another downside was the lack of a kettle in the room, which meant I couldn’t make tea or coffee. For me, this was a significant inconvenience.
Stayed 2 nights to sightsee in Berlin. All was very good, except the room was very small. My partner and I were tripping over each other.
Very clean hotel with a nice vibe. A great bar and pleasant staff, a comfortable bed and a great shower. Everything you need. A few minutes walk from Wittenbergplatz, and just off the Kurfurstenstrasse. The WiFi was great, unlike lots of other hotels.
Motel One is genuinely the best hotel brand there is so it was an extremely easy decision to come back to Motel One Berlin Hauptbahnhof. Amazing location, amazingly friendly and helpful staff, clean and beautiful rooms. Genuinely feels like you’re staying in the top of the top hotel. Wholeheartedly recommend!
Thank you for the nice stay :) Francesco was very nice!
Wonderful view, cozy forniture, super comfort bed.
The hotel is clean, comfortable, and decorated to a very high spec. The breakfast was good and there was plenty of choice at the bar. The location is excellent as it’s right next to the U-Bahn and bus stops. Just a short walk through the underpass takes you to the most beautiful part of Berlin. I’d definitely stay here again.
Very good in everything. However, I would improve the ventilation system in the bathroom, so that the humidity won't stay too long.
On the whole a good stay. This was my second stay at Potsdamer-Platz and the first since the refresh, the rooms feel much better now with the new look. The lady on reception Fri/Sat/Sun pm was very helpful and welcoming, unfortunately I didn't get there name. For some reason my room was not serviced after the first night, but was after the second, I am not sure what happened there. The breakfast was good, but if you come down for it a little later you are often left with just the relaxed bar seating, which isn't really designed for eating at. However, on balance the stay was comfortable and I would stay here again.
Hotel je na skvělém místě, lidé na recepci velmi milí a ochotní, pokoje byly hezky zařízené, čisté a naprosto vyhovující.
Příjemný hotel ve výborné lokalitě pro poznávání Berlína - pěšky jsou dostupné hlavní památky (Braniborská brána, Charlie Chekpoint), blízko na zastávku metra. Možnost uschování kufrů po skončení pobytu.
jako vždy vše v pořádku, milý a kompetentní personál
Kolega, který cestoval s námi měl emailem potvrzenou rezervaci parkování, ne možnost ale opravdu potvrzenou, přesto toto parkování nebylo a byl nucen odjet na jiné parkoviště.Auto měl zaparkované na ještě volném místě pro parkování. Přesto pak v noci několik aut v garáži parkovalo mimo vyznačená místa. Za mne jinak standard, pouze nebylo správně povlečeno, polštáře jen vsunuty, nepřekrytý horní okraj a na snídani, když sklízejí a smetou drobky ze stolu, zpravidla je smetou na židli a víc neřeší. Ono ani když je smetou na zem pod stůl a kolem pultu s jídlem to není hezký pohled. Byl jsem ubytovaný již z pátku na sobotu, kdy hotel ještě nebyl plný s ohledem na půlmaraton, nedělní zmatek bych chápal. Jinak bar a servis super, lokalita super.
V Berlíně to byla má první zkušenost s Motelem One. Vše fungovalo skvěle - check-in, vybavení pokoje, snídaně, check-out. Pochválila bych dále rozptýlení hostů po hotelu (do pokojů v různých stranách a patrech). Díky tomu jsme se méně vzájemně rušili.
Jako vždy vynikající. Podzemní parkoviště.
Hotel i personál jako vždy skvělý. Jen matrace v pokoji 422 by už za mně byla na výměnu, byla trochu proleželá. Barman na jedničku, velmi milý.
