NUE
The Cloud One Hotels ve Norimberku
01 / 01
Co říkají naši hosté
velmi dobré
Celkové hodnocení z 9 928 hodnocení
Přívětivost 9.4 z 10
Čistota 9.3 z 10
Recepce 9.4 z 10
Salonek a bar 9.1 z 10
Poloha 9.2 z 10
Pokoj 8.7 z 10
Koupelna 8.8 z 10
Wi-Fi zdarma 9.3 z 10
Poměr cena/výkon 8.7 z 10
Snídaně 8.5 z 10
Amazing and clean
All good as ever
Fancy hotel, in particular the bar at the 14th floor. However, the room was a little bit small.
Eveyone so incredibly nice and it was so sweet and clean but in room 222 there’s vent at night that annoys extremely that’s seems to be only In that room? It’s not the AC!
I would appreciate a water kettle and some tea bags. I heard bad reviews about the bar so I didn't go.
Nice rooms at a very good location.
Nice hotel so far, its almost near with everything, nice services with smiling employees at the counter, the biggest issue is tv, If you will put smart tv that atleast we can watch YouTube it could be more superb, and also just mini fridge. But so far cloud one nurnmberg is perfect hotel that I can recommend to everyone. Thanks
Fantastic location next to HBF and old town; super friendly and helpful staff; super comfy bed and ambience. Only complete is the rather pricey breakfast but it is breakfast with a view!
Location is very good, the hotel looks nice. The room is under equipped - there should be a kettle or a coffee machine, especially being a business hotel. There were no toiletries except shampoo. The rooms should also be ventilated because they smell. Breakfast is ok, but should include more warm dishes.
Good hotel, but a few things could improve like new menus cards at the bar as they are a bit overused, no chipped plates, cleaning the carpet, etc.
Paying €24.50 for breakfast and then not being able to get a breakfast box was quite surprising and unfortunately spoiled my overall experience at the hotel. I understand that breakfast boxes may normally need to be requested in advance. However, I was informed that around 600 guests were staying at the hotel that night, and with a hotel of this size, I would expect some flexibility when guests’ travel plans change unexpectedly. With so many guests, surely last-minute requests for an early breakfast must happen from time to time. I will be travelling to Nürnberg again next week and had initially considered staying at the hotel again, but after this experience, I think I will look into another accommodation option. It was a rather disappointing.
extremely convenient location. great ( yet busy ) rooftop bar
Check-in was fast and efficient, the room was exactly as described, and the windows did a great job blocking out noise from the street. Nice stay overall.
When it is 37 degrees Celsius please adjust the centrally controlled air-conditioning thermostat accordingly. It was too hot in our room yet the temperature in the foyer was nice and cool. We did not sleep well during our stay.
Nettes Personal, Standard Motel One Zimmer
Everyone was helpful and attentive, even when I arrived at midnight for check-in. :)
Modern, clean, trendy and good location.
The bed items in the room were sufficient and in good condition, but there was limited space to walk around or put suitcases. The bathroom was small but nice. The wall thermostat did not function properly in that it caused no precise control of the temperature; consequently, the room was warm rather than cool.
Very friendly and polite staff. Perfect location for me right beside train station. The room was very quiet room and super clean. Had everything what I needed.
The whole experience was very good. The rooms are well furnished but not large. The top floor bar was lovely to spend time in. Breakfast was tasty. Service and friendliness was great.
I’ve been in many Motel One hotels! This one was by far the least clean and was worn down!
We had a wonderful stay with a fantastic view of the city. The room was clean and spacious enough for two people. The rooftop terrace was the perfect way to end the evening, with a beautiful sunset.
The staff at the check-in were friendly and cheerful and helpful. There was some sort of computer glitch, and they handed off the check-in and worked as a team.
Great hotel with amazing breakfasts. You serve fresh pastries, high-quality cold cuts, and delicious pain au chocolat. Very attentive staff. Special thanks to Michelle and Katerina at the reception — they were truly memorable. There is no kettle in the room, but it's always possible to get boiling water at the bar without any issues.
Great first impression with friendly staff and nice scent of lavender. The room was not so big but fine for the price. Very clean and had a proper bathroom, not a “contemporary screen” like some places. We really liked the breakfast room and bar with great views as well. Location is great too, right next to the station.
The hotel itself is very good. The location is excellent, the rooms were clean, modern and well maintained, and the housekeeping team did a great job throughout my stay. Unfortunately, my experience with the reception staff during the evening and the security personnel was extremely disappointing. I found their attitude to be unfriendly, dismissive and unnecessarily confrontational. What concerned me even more was the impression that I was treated differently because of my background. The situation left me with the feeling that prejudice played a role in the way I was approached, which is something no guest should experience. I have already contacted Motel One management separately regarding this incident and expect it to be investigated thoroughly. A hotel can have excellent facilities, but respectful and professional treatment of every guest is just as important. Sadly, this experience overshadowed an otherwise pleasant stay.
Far beyond our high expectation 👍
Friendly Correct Clean
All perfect, check-in, parking, room
Everything was great! I really enjoyed my stay. The only suggestion I have is that it would be nice to offer complimentary water, tea, and coffee in the rooms.
Great hotel right next to Nuremberg Hbf.
Everything was excellent and the people are very nicee. The only thing we missed is a basket in the room and a mini fridge
Very good place to stay. Comfortable, elegant and near the city center and the train station
Location is Fine Reception and Bar people are friendly.
Clean rooms, good decor, great bar
Very good position. Room too tiny. It was almost impossible for two people to get dressed at the same time. Not good smell in the room when entered, something like "long time closed" smell. Anyway super clean and very kind staff.
Solid. Value for money not good this time.
Really good, clean, nice staff
Quality and value for money of our stay were excellent, but the breakfast organization was inadequate and with 24,50 € way too expensive.
Fantastic hotel! Accommodations were very comfortable, breakfast buffet was always fresh and ready, staff were so friendly too. I enjoyed my stay here for the weekend. Would definitely be back when I visit Nürnberg again.
Good location (friendly, clean, modern) near train station. Parking option behind the building (but very expensive with some 25 Euro per day). Breakfast was good but also expensive compared to market.
Zimmer waren zu klein, Kein 24/7 Service . The receptionist were lovely.
The overall experience was okay. I've been staying at this hotel for a lot of times already and this was the first time I was unhappy. First, with my first room where there was a really disgusting smell when I entered and when I opened the bathroom door it clearly came from there. Smelled like bad drainage water or whatever. I got back dowstairs and got a new room, no smell there at least, but the cushions were dirty inside (not that I usually check, but it was quite visible from outside), and there were lots of curly hair on the bed under the duvet. Not mine, obviously. I've never had any of these problems, not even at a normal Motel One before, and paying more than there and then getting this is really disappointing. At least the AC worked out fine, although I could not change the temperature and it got quite cold at night. I was really disappointed by this. :-(
Really nice welcome which makes you feel you're at home. Very nice room, super quiet.
Super
Great Location and Neat facility.
It was quite nice, I can imagine coming back. ;)
Personal superamable
Po vstupu do budovy nás potěšil úsměv za recepcí. To je nejvíc, když na krásný dizajn a čistotu už je člověk zvyklý. Milý rozhovor, výběr pokoje a zas můžu ubytování jen doporučit. Ocenila jsem blízkost starého města a klid. Snídaně v pořádku, doplnila bych veganskou variantu mléka. Určitě se vrátíme, město nás nadchlo.
Jsme majitelé společnosti a jsme členy klubu BE ONE. Pokud někam cestujeme a je ve městě, využíváme zásadně - Motel One. Nyní jsme byli na veletrhu IWA. Za cenu, kterou jsme zaplatili jsme měli snad nejmenší pokoj, který existuje. Uličkou kolem postele jsme nemohli projet ani s kufrem. Pokud jsme otevřeli kufry, nebylo již ani kam stoupnout. Pro jednoho? Ano snad uspokojivý pokoj, ale pro dva na služební cestě? To, tedy ne. Když jsme se dívali na ceny jiných hotelů, tak bychom za daleko menší cenu měli minimálně větší pohodlí. Problémy nastaly již při objednání parkování pro naše vozidlo. Nejprve nám bylo sděleno, že parkoviště hotel nezajišťuje. V den příjezdu nám přišel mail, který toto popíral, ale oznamoval nám, že parkoviště hotel má, jen není možná rezervace - takový systém, kdo dřív přijde, ten dřív mele. Na snídaně zásadně chodíme cca 45 před ukončením. Při snídani máme rádi klid a pohodlí. Zde to byl problém, protože jsme dojídali vlastně po celou dobu to, co zbylo, tedy zbytky. Málo pečiva, málo salámů, málo sýrů. To ale nemění nic na tom, že personál byl slušný a příjemný. To ano. Katastrofální bylo připojení na WI-FI. Potřebovali jsme komunikovat s domovem, s naší centrálou, s našimi zákazníky. Práce na PC přes WI-FI, to byl opravdu nervy drásající zážitek. Stálé čekání, stále se točící hodiny na PC, stálé odhlašování z WI-FI. A co bylo naprosto nepříjemné bylo to, že ve večerních hodinách, když jsme se vraceli unavení z veletrhu a chtěli si alespoň v klidu posedět na baru, tak za personálem docházely na bar nějací muži, pravděpodobně známí personálu, kteří se podle mého chovali nevhodně. Vzhledem k tomu, že hovořím německy přišlo mi naprosto nevhodné, když hlasitě komentovali to, že si manželka objednala druhou skleničku alkoholu. Budu upřímný. Začali jsme zvažovat, zda není velkou chybou zaměřovat se na jeden hotelový řetězec. V Norimberku tedy opravdu velké, ale velké zklamání. Na konci dotazníku pokládáte otázku, zda bychom tento hotel doporučili. Ta otázka je špatně položená. My nevíme, zda jsou všechny pokoje v hotelu tak malé. Hotel má fantastickou polohu, ale pokud se dotazujete na konkrétní hotel a na konkrétní pokoj, tak řeknu ne, nedoporučuji. Již nikdy nechci takto bydlet.
