

M One Accessible z dwoma łóżkami typu queen
- Łóżko queen size (160 cm)
- Granitowe łazienki z deszczownicą
- SMART TV 43''
- Łazienka bez barier
- Z przystosowaniem do wózków inwalidzkich


NYC
Witamy w Wielkim Jabłku, mieście, które nigdy nie śpi, mieście marzeń... Czy o czymś zapomnieliśmy?
Jesteśmy siecią hoteli The Cloud One: nasza baza w tym megamieście znajduje się pośrodku FiDi – dzielnicy finansowej – tuż przy pomniku World Trade Center.
Wystrój wnętrza w stylu urban jungle, oferta z lokalnym jedzeniem i drinkami – to tylko kilka powodów, dla których warto zawitać pod naszą chmurę.
THE CLOUD ONE NOWY JORK-DOWNTOWN
133 Greenwich St.
10006 Nowy Jork
+1 (646) 434 46 49
Bardzo dobry
Ogólna ocena na podstawie 2384 opinii
Uprzejmość 9.1 z 10
Czystość 9.1 z 10
Recepcja 9 z 10
Hall i bar 8.7 z 10
Położenie 9.4 z 10
Pokój 8.5 z 10
Łazienka 8.7 z 10
Bezpłatna sieć wi-fi 9.3 z 10
Stosunek ceny do jakości 8.4 z 10
Ocena śniadania 8.3 z 10
The room was amazing. The stuff friendly and attentive.
Had a great stay here, the shower had brilliant pressure! Loved the coffee machine had tea pods too. Views were outstanding from our room. Would have given a 10/10 if the bar service was better (definitely need more staff) and bottled water in the room. Otherwise it was a perfect stay.
The front desk manager isn't very accommodating and the breakfast is consistently poorly executed.
Everything was amazing! views, location, atmosphere. I just wish you guys had a microwave. We had a lot of leftovers and no where to heat it up.
We had the most enjoyable stay at the Cloud one.The check in staff on Friday evening were very pleasant and professional.We enjoyed the terrace,and a perfectly made cocktail on the sixth floor “what a view” Staff were wonderful.Lovely start to the evening before heading to Harry’s Steakhouse for dinner. Thank you Cloud one we look forward to staying with you in the future,and will absolutely recommend this hotel to friends and family coming to NYC.
Need water bottles in the room. Elevators are slow. Liked the soap in the rooms! Good-sized room.
The overall experience could have easily been an 8/10, but unfortunately the behavior of the female receptionist working the night shift brought it down to a 1/10. I travel extensively for work and stay in hotels all over the world, and I have honestly never experienced this level of rudeness and disrespect from someone working at a front desk. I had an issue with my room key, which can obviously happen. I politely asked for assistance, and another gentleman at the front desk was extremely kind and professional. He helped resolve the problem and even apologized to me for his colleague’s behavior. Unfortunately, the female receptionist was incredibly rude from the beginning. She spoke to me with completely inappropriate familiarity, insulted me, told me to “fuck off,” and insisted that she would not speak to me unless I said “please” and “thank you,” even though I had already asked politely for help. When I tried to explain the situation and speak with her calmly, she simply waved her hands at me as if telling me to shut up. It was honestly embarrassing to witness this kind of behavior from someone working at a hotel reception. What made it even worse was that I noticed her treating other guests in a similarly disrespectful manner. We are actually exploring hotels in this area for our company, as our teams travel to New York regularly. After this experience, I genuinely cannot understand how I could recommend this hotel to colleagues and business travelers if guests can be treated this way at the front desk. It is a real shame, because the other staff members I encountered were kind, professional and helpful. One person’s behavior, however, completely ruined what could have been a very positive experience. Management should seriously address this situation. Front desk staff are the face of a hotel, and this level of disrespect toward paying guests is simply unacceptable.
Excellent stay! The room, staff, breakfast, and 6th-floor lounge were all outstanding. I truly enjoyed my experience and look forward to returning to this property and trying other affiliate locations.
Top service all round
Wifi didn't work well in the room. Front desk was not helpful basically saying "it should work". Lighting in the main room was really low given only one overhead light. Even with the window open. Air Conditioner made annoying sound as it clicked on and off.
Rooms are spacious and clean, and staff are so helpful and friendly.
Disappointed by the hotel compared to the pics online. Pretty dirty too room too. Not worth the price at all.
I was particularly pleased about the fact that, following a message I sent within the Booking.com platform asking for a room with a nice view, I was in fact assigned a room with an excellent view over the World Trade Centre. The staff is courteous and professional; I would like in particular to mention a female member of staff who was at the reception desk in the evening of my arrival (September 13, around 9 pm) and on the morning of my check-out (September 14, shortly before noon). I recommendation I might suggest is to reduce the amount of German language that a public (by definition) international such as the one coming to your New York premises is exposed to. Everything digital, from the Wi-Fi portal to this very questionnaire starts off with everything in German, before forcing the user to manually shift into English. I do understand that the overall brand is German and that you probably have a majority of German guests for your facilities in Germany, but a location that is literally besides the World Trade Centre in New York has certainly an international audience, and English is clearly the language they are most used to. By the way, I write this being an Italian native speaker; if I were American, this expectation would be even stronger, because any interface that does not start off in English would seem to be extremely unusual, to the extent to which it becomes bizarre and weird.
Overall I love the hotel. The only downside was I was getting ready to head out for the day and was picking up my shoes when my socks were suddenly wet. The AC unit apparently had a leak and soaked the carpet. I had to repack up and move rooms before I could continue my day.
The hotel is located in a very convenient area, just a short walk from the World Trade Center, PATH, and subway stations. From the outside, the hotel looks very attractive. It is a high-rise building that fits perfectly into the Manhattan skyline. Check-in went smoothly, and the front desk associate was very friendly. I also called the hotel before my arrival with a question, and I received a timely response. In fact, one of the front desk associates followed up with a confirmation email to make sure I had everything in writing, which I really appreciated. When I made my reservation, I requested a room on a higher floor, and I was given a room on the 25th floor, so thank you for accommodating that request. Unfortunately, the room itself was extremely small. I would not recommend this type of room for two people, as there simply isn't enough space for two guests to move around comfortably. The size of the lobby was also inadequate considering the size of the hotel. It felt very cramped, with very limited space for sitting or relaxing. The room had an air-conditioning unit located underneath the window. However, during the night, the unit started making strange noises that repeatedly woke us up. The sound was particularly unpleasant because it almost sounded as if someone were trying to get into the room from outside. Although the hotel gave the impression of having been recently renovated, the renovation did not appear to be complete. Some elements of the room looked new, while others looked old and somewhat neglected. This gave us the impression that the renovation may have been done somewhat inefficiently or that cost-cutting measures had been taken during the process. My biggest issue, however, was the price. I completely understand that New York City is a busy tourist destination where events take place every day, and that hotel rates can fluctuate significantly. However, charging this amount per night for this type of room is, in my opinion, excessive. The price simply does not match the product or the level of service provided. This was extremely disappointing for us. When I booked the room at this price point, I had very different expectations for my stay. Paying $740 for two nights, without breakfast, is simply too much for what the hotel offers.
While our reason for staying was not “fun” the hotel made our stay very pleasant and comfortable considering the circumstances. The staff was very nice and the rooms were spotless. My favorite part was my view! I was able to look down at the reflecting pool, at my Daddy, all night long!
There was a person shouting in the night in the 9th floor which disturbed my sleep.
This review is for internal purposes to encourage The Cloud One New York-Downtown to improve your services, facilities, and accessibility. It is not intended for publication or sharing with any media outlets or apps. Every year, my brother Harold and I attend the 9/11 ceremony. Family members take turns as readers honoring my brother Brian's memory. Last year's stay at The Cloud One New York - Downtown helped make a difficult time better with its convenient location and simple but suitable accommodations. This year's stay was totally unacceptable and very unpleasant. The initial reservation experience with Sade for my accessible room was the only highlight of this year's stay. I pre-requested online, and confirmed on phone and in person with Sade, that we would need a late check out. I completed the early check-in online with my credit card. When we arrived, I identified myself at the front desk, reminded the clerk (who turned out to be Sade) that we had requested a late checkout, that we had requested extra towels be in the room before arrival, and that the scooter delivered by Cloud of Goods was mine, but it would need to stay in the lobby since room access with it was too difficult. Sade showed me to the room and confirmed that I could not get the scooter in and out by myself. She then left to request our luggage be brought up from the lobby. While she was out, I went to use the bathroom and discovered the toilet seat was raised and there was an unflushed turd in the toilet. The rest of the room seemed clean, but none of the pre-requested extra towels had been delivered. Sade returned with the luggage and was alarmed to hear about the toilet. She called housekeeping to request the towels be delivered. While waiting for the towels, I asked Sade to turn both the AC and the refrigerator to their coldest settings. Later that night, after returning from a Peaceful Tomorrows vigil, it was a struggle to lower the shades. Then, the window shade remote stopped working entirely. The refrigerator wasn't cool, and the AC turned itself off during the night. Getting ready early the next morning was challenging in a dark, warm room. Lighting was very limited, especially with the window shades stuck in the down position. The accessible shower was difficult to operate and required multiple towels to sop up the shower overflow. All three soap dispensers were sticky and challenging to operate. Furniture was not accessible. Closet space was ridiculously inadequate. I had to use the desk chair and my rollator in the bathroom to hold dry towels, my robe, and toiletries. In the lobby restaurant, although barely busy, staff ignored my brother's requests for assistance and a coffee refill. Later, when returning after the 9/11 ceremony, I was rushing to use my room's bathroom. I left my power scooter rental in the lobby and told the desk we should be packed and out in about 15 minutes. Our key card seemed to work in the elevator, but the light was yellow when tapped on the scanner, so I was worried. I was struggling with just my cane and really had to pee. On the trip up to our floor, two different hotel support staffers slowed our elevator ride as they joined for a floor or two with various equipment. Each time, my brother explained my urgency and our concern whether the key would work in our door. He asked each gentleman if they could help make sure we could get in our room. Each said yes, but then exited on a floor below ours. Finally at my room, the card would not let me access my hotel room. A maid came over to ask why we hadn't checked out yet. We asked her for help getting in the room, but she refused. At my brother's insistence, she finally called the front desk, but that person demanded we go back to the front desk first. I did not have that much walk left in me. My brother left me leaning at the door to our room and went downstairs. Finally, a gentleman opened the door for me. My brother packed his things and left with them to get the car from the garage recommended by the hotel. Barely out of the bathroom, I was trying to change my clothes and get my stuff organized in a stuffy room with limited lighting and only my rollator for accessible seating when non-stop knocking started. I could hear a woman's voice so I repeatedly asked her to let herself in. When she did, it was someone from the front desk asking why we hadn't left yet. After I explained that we had prearranged a late checkout, I told her I needed about 10-15 uninterrupted minutes to pack my stuff up. While she complained that we had not left on time, she walked through the room opening the closet and looking in the bathroom. I shared how unacceptable this stay had been. She confirmed that Sade had shared some of the earlier unpleasantness. She assured me that the blind remote was working until she couldn't get it to function either. Then, she wanted to "help" by having someone pack my stuff for me. I politely declined and mentioned it would help if while she was looking around she could find a bag for dirty laundry like they had in the closet last year. She admitted that they'd been out of them for a while, but offered to send someone with trash bags. I declined that offer and repeated that I needed some privacy to change my clothes, pack my belongings, and make sure I had what I needed sorted out -- I did not want someone interrupting, keeping me company, and slowing that process. To try and hurry her exit, so I could meet my brother, I reminded her that my card was on file if the hotel was not going to honor the late checkout that had been approved. If she hadn't joined me, I would have been done and out of the room before the time she finally left. After this delay, I was able to finish my packing, but my brother had already had to move the car from where he was waiting and ended up being detoured through a confusing series of roadblocks. Once in the lobby, I sat on my scooter rental because there are only low seating options - nothing accessible and waited for him to return. Noting how overheated I was, the desk clerk who had come up to my room brought me a cold bottle of water. My luggage loaded rollator and I ended up waiting in the lobby for over an hour before my brother was finally able to circle back and get a spot near the corner of Thames and Greenwich. As I started out, a gentleman at the lobby desk asked a bellman to walk with me. It was good he did because the narrow handicap access ramp was blocked by a bicycle chained in the middle of the narrow path. The bellman had to help me get my luggage-loaded rollator down the tall curb so I could walk in the street. The solemnity of our purpose for being in NYC and our ability to spend the maximum amount of our limited time with family and friends was sadly overshadowed by the unnecessary drama and unpleasantness of our brief but expensive stay at The Cloud One New York-Downtown.
Locations, rooms even though a little smaller than usual, view over ground zero site, cleanliness, staff support, and outstanding breakfast all have assured that we will be back again!
Wonderful Places for a Week in NYC With our 18 y old daughter
The staff is friendly and helpful. Room is clean. I like the size of the bathroom and shower. I have not been to the lounge area so I cannot comment.
Nice location. Convenient and easy to subway and other sites near by. I was sad to find out that my fridge was not working. I didn’t realize until I took my food out that it was not cold.
Excellent hotel in a very accessible, safe, and well serviced area of Manhattan!
Reception welcome & check in was good. However breakfast service was chaotic. We waited an hour before being seated & another half an hour to be served. Staff were doing their best but kitchen was overwhelmed. Definitely more staff needed. We wasted our time at breakfast & we’re not able to do all we wanted on our last morning in New York.
Great!
The staff were friendly. The hotel was super clean and the beds very comfortable. The location of the hotel was perfect. We will be staying again!
It was such a beautiful location! The room was very comfortable and the bar…. Omg amazing
Perfect!!! Breakfast, hôtel location, the staff. Every things were perfect
It's a beautiful hotel in a great location. Everyone on the staff who we encountered was very nice. There's a lounge/bar on the 6th floor and a deli/restaurant/bar downstairs. Our room was tiny, but nothing ridiculous. The room had everything we needed and we were very comfortable. The elevators are extremely small, but nothing can be done about it now!
Extremely clean, polite staff, beautiful setting, great rooms. Suggestion would be to add a small table in the King size bed room in the corner.
This was our first time at CloudOne. We loved the hotel and the room! The views from the bar on the 6th floor is unreal. The staff were very friendly and fulfilled all of our requests in a timely. If I am ever back in New York I will be staying with cloudone again!
My check in process was a dream - the check in staff were so nice and able to give me my room early. My check out process was a hassle. There seemed to be only one person working for a line of at least 4 people. Then when I asked to have my bags stored, instead of confirming there was someone there, the staff just gestured to a "person" when there was no one there. She had to go into a separate room to find someone. It was pretty unprofessional on all parts - especially after waiting 10 minutes to check out (which in my opinion should take less than 2 minutes).
The atmosphere was amazing. The interior of the place was gorgeous and the staff were very friendly and professional.
The hotel was adequate for the price. It was inexpensive, and ultimately you get what you pay for. The room was actually larger than I expected, which was a plus. However, there was a funky odor in the room that caused me to keep the AC off, and I also noticed several small flies that I had to kill during my stay. Overall, it served its purpose, but I would recommend spending a little more to stay somewhere nicer and more comfortable.
Not overly impressed, there were someone dirty underwear in our room and the toilet roll holder was broken. The room was nice for one night though.
Great stay in Downtown NYC. The room was super clean
Great location, friendly staff and excellent service!
The African American lady in the front who checked me in was great (I forgot her name ) but she was amazing she had great customer service and would be the main reason I come back to the hotel. She cared was efficient and stellar overall ! Please make sure she gets this review !
Great hotel, especially for the price. Great location for an NYC trip!
My wife and I came here on a whim to celebrate our 10 year wedding adversary. We were pleasantly surprised at our room view and the amazing terrace bar. The bartenders were very friendly and the drinks were top notch. Location is perfect, spent the day bar hopping around the financial district site seeing. We will definitely be back!
Lovely hotel with friendly staff. Very convenient location with access to subway, restaurants, & shopping. Clean & updated with a great little restaurant.
This was a great location, nice modern rooms and the 6th floor lounge was very comfortable. No ice machine from what we saw. A water station is needed for filling bottles.
all is perfect
Overall great stay - Wifi was spotty at times
Great location, courteous staff & clean rooms-deli was a welcome retreat, though the 6th floor bar seemed limited with drink options & also not fully covered by bar staff. Little details can make a huge difference-overall a lovely stay.
The location was amazing, the room was nice but pretty average. Staff could be more friendly, food was expensive for the quality presented. Not many facilities
Everything was perfect!
Location is great. Outside a bit dirty streets. Front desk service not polite. Front desk staff feels tired of everything. Room with a view was great.
Beautiful place, wonderful room plus view! Would love to return someday!
Wszystko ok, poza tym, że na bookingu oferta jest na 4 gwiazki a w rzeczywistosci to są trzy, co mnie rozczarowało. Ponadto bardzo mała szafa, nie mozna się było rozpakować. Sniadanie ok, ale obsługa w niektóre dni była bardzo powolna













Miasto jest duże, dzień jest długi: nasz delikatesowy bar na parterze oferuje wszystko, czego potrzebujesz, aby zdobyć Wielkie Jabłko:
od śniadania i przekąsek przez koktajle, mimozy i sałatki po shakshukę, kanapki i naleśniki.
Otwarte od 6:00 do 21:00.






Witamy w designerskim hotelu The Cloud One przy Ground Zero na Manhattanie w Nowym Jorku
Wyobraź sobie, że zatrzymujesz się na noc w hotelu, w którym znajdziesz nie tylko zakwaterowanie, ale także odrobinę Manhattan Magic! The Cloud One Hotel w Nowym Jorku na Manhattanie – w mieście, które nigdy nie śpi – oferuje wiele możliwości spędzenia czasu na Manhattanie.
Niezależnie od tego, czy jesteś tu w interesach, czy na krótkim wypadzie: nasz hotel na nowojorskim Manhattanie ma coś dla każdego. Dziecko poniżej 12 roku życia nocuje za darmo w pokoju rodziców – niczym mały VIP, bo nasz designerski hotel na Manhattanie jest szczególnie przyjazny dzieciom.
Zarezerwuj wakacje i zobacz Nowy Jork, Times Square oraz wiele więcej
Jeśli Nowy Jork, to tylko z The Cloud One. Wszystkie pokoje hotelowe są gustownie urządzone, zapewniają najwyższy poziom bezpieczeństwa zgodnie z międzynarodowymi standardami i oferują zapierający dech w piersiach widok na Nowy Jork. Z hotelu roztacza się wspaniały widok na pomnik 9/11 Memorial oraz drapacze chmur i zabytki Manhattanu.
Lokalizacja naszego hotelu w centrum Nowego Jorku na Manhattanie jest po prostu bezkonkurencyjna. Położony w samym sercu dzielnicy finansowej na Manhattanie hotel jest nie tylko niedrogi, ale znajduje się także zaledwie kilka kroków od pomnika 9/11 Memorial, Dolnego Manhattanu, dzielnicy Midtown, tętniącej życiem Wall Street i relaksującego parku Battery Park. I tak, w bezpośrednim sąsiedztwie hotelu mamy nawet zabezpieczone przed pogodą miejsca parkingowe dla rowerów. Jeśli chodzi o parkowanie samochodów na terenie Manhattanu, hotel poleca serwis ICON Parking lub SP Plus Parking.
Urlop w The Cloud One na Manhattanie – hotel na każdy gust i każdą kieszeń
W naszym w hotelu możesz się zrelaksować, odetchnąć i oczywiście odkrywać również Nowy Jork poza nim. Jeśli musisz udać się do innych części centrum Nowego Jorku lub masz ochotę na długi spacer po słynnym Central Parku na Manhattanie, hotel The Cloud One jest doskonale skomunikowany z transportem publicznym, w tym ze stacją WTC i terminalem promowym Staten Island Ferry.
Stamtąd można szybko dotrzeć do innych dzielnic, takich jak Queens, do atrakcji takich jak Greenwich Village, na Canal Street i Pennsylvania Station, aby zwiedzić Dolny Manhattan. Do tętniącego życiem placu Times Square można dojechać pociągiem w niecałe 20 minut. Personel hotelu jest zawsze do Twojej dyspozycji i chętnie udzieli wszelkich rekomendacji dotyczących atrakcji turystycznych.
Ze względu na położenie naszego hotelu w pobliżu Ground Zero, w samym sercu Manhattanu, nawet piechotą odległości jak na Nowy Jork wydają się niemal śmieszne: na przykład Wall Street znajduje się mniej niż 10 minut pieszo od hotelu, a kościół Trinity Church jest jeszcze bliżej.
Dla tych, którzy zawsze muszą być online, nasz designerski hotel oferuje Wi-Fi, dzięki czemu możesz dzielić się ze światem swoimi najnowszymi przygodami z Manhattanu. Ale podczas swojego krótkiego wypadu nie zapomnij odłożyć urządzenia na bok, aby podziwiać zapierające dech w piersiach widoki na Nowy Jork i Manhattan.
Komfort w designerskim hotelu The Cloud One w Downtown NYC Manhattan
Kto powiedział, że musisz wyruszać w drogę z pustym żołądkiem? W restauracji i barze naszego hotelu przy WTC możesz skosztować typowych dla miasta specjałów bez potrzeby opuszczania hotelu. Nie wspominając już o kulinarnych przysmakach w okolicy Manhattanu – od Chinatown po Little Italy – w centrum miasta wszystko jest na wyciągnięcie ręki.
Niezależnie od tego, czy jesteś w podróży służbowej, czy na wycieczce po mieście: nasze ceny są bardzo przystępne. Oferujemy naprawdę atrakcyjne ceny na Twój pobyt na Manhattanie. Kto powiedział, że trzeba wydać majątek, aby zobaczyć Big Apple i Downtown?
Położenie designerskiego hotelu w dzielnicy finansowej Manhattanu w Nowym Jorku oznacza, że jesteś w samym centrum wydarzeń. A jeśli możesz dojść pieszo do takich atrakcji, jak Financial District, World Trade Center i pomnik 9/11 Memorial, pobyt w Nowym Jorku okazuje się dziecinnie łatwą sprawą. Nie zapomnij też o Moście Brooklińskim i Central Parku. W Nowym Jorku, w okolicy naszego hotelu, masz wiele do odkrycia – jesteśmy idealnym miejscem na rozpoczęcie tej manhattańskiej przygody
Pobyt w sercu NYC – i to w przystępnej cenie
W naszym designerskim hotelu w Nowym Jorku na Manhattanie oferujemy gościom możliwość natychmiastowej rezerwacji pokoju, aby ułatwić im planowanie podróży. Zaplanuj swoją następną podróż już teraz i doświadcz nowojorskiego nieba w najprawdziwszym tego słowa znaczeniu!
The Cloud One Hotels – gdzie chmury leżą dosłownie u stóp gości. Twoja brama do serca Nowego Jorku, miejsca, gdzie spełniają się marzenia. Zatem w drogę: do zobaczenia w Nowym Jorku.